Manager, Product Analytics - San Francisco, United States - hims & hers

hims & hers

Verified Company

San Francisco, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Hims & Hers Health, Inc.

(better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health.

We are revolutionizing telehealth for providers and their patients alike.

Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space.

Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

About the Role:

As a Manager of Product Analytics you and your team will shape the customer experience through high quality experimental design and hypothesis testing.

You will work cross-functionally with product managers, growth leads, and marketing managers in a fast paced collaborative environment.

Your knowledge of A/B testing and digital analytics combined with your background in experimental design will allow Hims and Hers to build best-in-class customer experiences.

This position will report to the Senior Manager of Product Analytics.

You Will:

Build bestinclass customer experiences by testing into sticky product experiences
Build businessfacing dashboards and do indepth analyses that state both the statistical significance and the business impact of an experiment
Work with your team to define and curate the experimentation roadmap for the product and growth teams
Enable data selfservice by designing templates that are easy to understand using relevant KPIs
Define the success of tests as well as recommended improvements to the product from the results
Collaborate crossfunctionally across analytics teams, engineering teams, and the growth team to improve the customer experience
Distill our knowledge of tests into playbooks, that can be implemented and utilized to help us transform our digital experience
Segment users based on demographic, behavioral, and psychographic attributes to tailor product experiences and lifecycle communications
Partner with crossfunctional teams including product, engineering, growth, and finance to align analytics initiatives with business objectives
Conduct deepdive analyses to answer specific business questions and provide actionable recommendations to product, marketing, and operational teams

You Have:

5+ years of analytics experience
4+ years of experience in A/B testing
Experience working with subscription metrics
Experience working with CRM data and lifecycle communication
A strong work ethic and the drive to learn more and understand a problem in detail
Strong organizational skills with an aptitude to manage longterm projects from end to end
Strong SQL skills
Expert working with GitHub
Experience programming in Python, SAS, or R
Experience in data modeling and statistics with a strong knowledge of experimental design and statistical inference
Advanced knowledge of data visualization and BI in Looker or Tableau
Ability to explain technical analyses to nontechnical audiences

A Big Plus If You Have:

6+ years of analytics experience
Advanced degree in Statistics, Mathematics, or a related field
Experience with incentives and loyalty programs
Experience with price testing and modeling price elasticity
Experience with telehealth concepts
Project management experience
Extensive experience working with Data Engineering
Model development and training (Predictive Modeling)
DBT, airflow, and Databricks experience

Our Benefits (there are more but here are some highlights):

Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
Employee discounts on hims & hers & Apostrophe online products
401k benefits with employer matching contribution
Offsite team retreats

- #LI-Remote_

We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply._
Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance._