- Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
- Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
- Ensures payroll costs and operating costs are managed to budget.
- Ensures Team Members deliver excellent customer service to donors and customers.
- Works to de-escalate customer situations while finding an appropriate solution.
- Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
- Partners with community businesses and organizations to promote Goodwill mission.
- Serves as a Goodwill ambassador to the community.
- Leads the day-to-day operations of the sales floor.
- Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.
- Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.
- Processes complex sales transactions, including customer returns.
- Ensures that Team Members are operating per company standards and procedures.
- Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes.
- Transfers to different stores at any given moment due to business needs.
- Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
- Builds a high-performing team.
- Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
- Plays critical role in driving company culture change efforts and change management processes.
- Models Goodwill Core Values Trust, Collaboration, Engagement, Ownership, and Innovation.
- Performs other related duties, as assigned.
- High School Diploma, GED, or equivalent work experience
- One-year work experience in Retail Management required
- One-year customer service experience required
- Proficient in Microsoft Office Suite
- Ability to pass a background check and drug screen, where applicable for position
- 5 Medical Plans
- Employer Funded Health Reimbursement Account (HRA)
- 3 Dental Plans
- Vision Plan
- 401K (Immediate participation upon hire)
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off; Sick and Vacation
- Paid Holidays
- These are just a few highlights of our key benefit offerings
- Customer Service
-
Store Manager
1 week ago
LL Flooring Frederick, United States$52,000.00/Annually + Monthly Bonus + GENEROUS BENEFITS including Weekly Pay. Want to learn more?? Let's chat TODAY. · **Opportunity for Store Manager**: · The Retail Store Manager at LL Flooring has complete accountability and responsibility for the day-to-day and long-term oper ...
-
Store Manager
1 week ago
Weis Markets Gaithersburg, United States**Job ID**: · **JR8936** · **Job Category**: · **Store Operations** · **Career Area**: · **Store Management** · **Job Type**: · **Regular** · **Schedule**: · **Full time** · **Job Location**: · **883 Russell Avenue** · **Gaithersburg, MD 20879** · **Overview**: · Looking for a co ...
-
Store Manager
3 weeks ago
Ross Dress For Less Baltimore, United States**GENERAL PURPOSE**: · Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit resu ...
-
Store Manager
2 weeks ago
The Good Feet Store Frederick, United States: · **Who We Are**: · Easy Step Enterprises is a rapidly expanding, top-performing franchisee of The Good Feet Store, America's #1 Arch Support Store. We have 30 locations operating in North Carolina, Virginia, DC, Maryland, Tennessee, Alabama, and Ohio with plans to open 20 more ...
-
Store Manager
2 weeks ago
BoBaPoP Tea Bar Gaithersburg, United States**About us** · BoBaPoP is a company in Gaithersburg, MD We are data-driven, professional and fun. · Our work environment includes: · - Safe work environment · - On-the-job training · - Food provided · - Flexible working hours · - Growth opportunities · Our shift manager oversees ...
-
Store Manager
1 week ago
Weis Markets Dundalk, United States**Job ID**: · **JR8945** · **Job Category**: · **Store Operations** · **Career Area**: · **Store Management** · **Job Type**: · **Regular** · **Schedule**: · **Full time** · **Job Location**: · **7848 Wise Ave** · **Dundalk, MD 21222** · **Overview**: · Looking for a company that ...
-
Store Manager
2 days ago
Sheetz Middle River, United States**Store Manager - #841 - Training Associate**: · - 23237 · Campbell Blvd · - MIDDLE RIVER, Maryland · - Full-Time · - Days · - On-Site · **Job Description**: · **Starting wage dependent on experience** · **OVERVIEW** · We like to think of the folks working inside any Sheetz store ...
-
Store Manager
2 days ago
Crimson Enterprises New Carrollton, United StatesFor our beverage specialty store in Bad Windsheim, we are currently seeking a full-time store manager (m/f/d) to join our team in New Carrollton. WHAT WE OFFER: * A welcoming team that is excited to have you on board * A permanent position in a family-owned and values-driven comp ...
-
Manager Store
1 week ago
Giant Food Frederick, United States**Address**:USA-MD-Frederick-3530 Sugarloaf Parkway · **Store Code**:GF - Store Admin · **Who Is Giant?** · With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenu ...
-
Store Manager
4 days ago
Green Valley Marketplace Baltimore, United StatesStore Manager (Grocery) · **$2,000 sign on bonus** · Primary Function: · B. Green & Co, Inc. Is looking for a Store Manager This person will be a "bench" manager and may work in any of our Food Depot/Green Valley Marketplace locations. This person will support management and duti ...
-
Store Manager
18 hours ago
Signet Jewelers Towson, United States**Banter Store Manager**: · **Ignite Your Career at Banter by Piercing Pagoda** · Are you ready to embark on a journey of success and creativity? At Banter, we're on the lookout for dynamic, driven individuals to join our exceptional team. · **Why Choose Us?** · - _Unleash Your P ...
-
Store Manager
2 days ago
Aurora Ventures Glen, United StatesGlen is a medium-sized, family-run company called EDEKA Haag. We offer our 70 employees an attractive and crisis-proof workplace on a 1,418m2 area. Creativity, passion, and social interaction are very important to us. At our company, you will find friendly colleagues, a respectfu ...
-
Assistant Store Manager Trainee
2 weeks ago
Giant Food Reisterstown, United States**Address**:USA-MD-Reisterstown-11604 Reisterstown Rd · **Store Code**:GF - Store Admin · **Who Is Giant?** · With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Ave ...
-
An-store Manager-a00023
2 weeks ago
RAC Brands Rockville, United States**Acima Store Manager** · **Who We Are** · At **Acima**,** our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We can provide this access by bein ...
-
Assistant Store Manager
3 weeks ago
Giant Food of Maryland, LLC. Baltimore County, MD, United States**Who Is Giant?** · With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to over 160 stores spanning across D.C., Mary ...
-
Assistant Store Manager
1 week ago
DuPage Habitat for Humanity Oak Forest, United States**Summary Job Description**: · The ReStore Branch Assistant Manager will work under the direction of DuPage Habitat for Humanity's ReStore Branch Operations Manager to assist in managing retail operations from one of the three locations operated by the affiliate's retail division ...
-
Assistant Store Manager
1 week ago
Jo-Ann Stores, LLC Greenbelt, United States**SUMMARY** · The Assistant Store Manager is to be the right-hand leader to the Store Manager - through them, anything is possible Together they are responsible for the daily operations, success, customer service and team engagement of the store. Similar to the Store Manager, the ...
-
Store Manager in Training
3 weeks ago
LL Flooring Rockville, United States$21/hr + GENEROUS BENEFITS *401k Company Match, Up to 5 Weeks PTO + More · **Opportunity**: · The SMIT is trained on all (Four Wall) responsibilities including but not limited to: the day-to-day and long-term operations of managing a store, the financial requirements of a retail ...
-
Assistant Store Manager
2 weeks ago
LL Flooring Beltsville, United States$19.25/hr + Monthly Bonus + GENEROUS BENEFITS including Weekly Pay. Want to learn more?? Let's chat TODAY. · **Opportunity**: Assistant Store Manager - Sales (ASM1) · The Assistant Store Manager - Sales (ASM1) at LL Flooring is responsible for the full sales life cycle which incl ...
-
Thrift Store Manager
3 weeks ago
Planet Aid Rockville, United StatesPlanet Aid is seeking an energetic Store Manager to lead our team at our Rockville Thrift Store. · The Planet Aid Thrift Store Manager will be responsible for the day-to-day operational management of the Retail Store, including staff and volunteer supervision; customer care; fina ...
Assistant Store Manager - Sykesville, United States - Freedom Village Store
3 weeks ago
Description
Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand our retail footprint and believe we have capacity for upwards of 15-20 stores within our territory.
This is a unique opportunity to work in a smaller region, but have the support and infrastructure of one of the largest Goodwills in the network, Goodwill of Central and Northern Arizona (GCNA). After the merger in 2020, Goodwill of Monocacy Valley has been able to grow retail revenue and stabilize operations with the support of GCNAs innovative best practices.
6300 Georgetown Blvd Sykesville Maryland, 21784,Pay: $45,000/yr.,
Position Description:
Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) in Arizona and Maryland to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.
Essential Duties and Responsibilities:
Minimum Qualifications (Education, Experience, Skills):
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
Goodwill endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Services at , option 5, We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (GCNA/GIMV) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote interviews, and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain or , to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the senders email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Securitys Cyber Smart website ) to learn how to report it.
