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Operations Supervisor
3 weeks ago
Keurig Dr Pepper Inc. Jacksonville, United StatesManufacturing Production Supervisor. The Production Supervisor manages and coordinates the activities of production personnel engaged in packaging beverage products for storage & shipment, including providing leadership, direction and facilitation on Operations Supervisor, Operat ...
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Operations Supervisor
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Bridges International Jacksonville, United StatesJob Details · Level · Experienced · Job Location · Federal Reintegration Centers, Inc. - JACKSONVILLE, FL · Position Type · Full Time · Education Level · High School Diploma or GED · Salary Range · $31, $39,000.00 Salary/year · Travel Percentage · None · Job Shift · ...
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Operations Supervisor
1 week ago
Keurig Dr Pepper Jacksonville, United States Full timeManufacturing Production Supervisor The Production Supervisor manages and coordinates the activities of production personnel engaged in packaging beverage products for storage & shipment, including providing leadership, direction and facilitation on multiple high speed production ...
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Operations Supervisor
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JM Family Enterprises Jacksonville, United StatesThe Operations Supervisor at our Vehicle Processing Center provides the opportunity to lead and develop associates in a dynamic, quality focused production environment. One of Southeast Toyota's unique selling propositions is that we customize vehicles with the accessories that o ...
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Operations Supervisor
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Owens & Minor, Inc. Jacksonville, United States Full timeAt Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and the ...
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Warehouse Operations Supervisor
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Operations Supervisor
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Warehouse Operations Supervisor
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Supervisor, Warehouse Operations
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Supervisor, Warehouse Operations
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Crew Operations Supervisor
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CSX Jacksonville, United StatesSupervises train functions and facilitates day-to-day train calling operations at the Centralized Crew Management Center. Works with Operations Center, Labor Relations, Labor Organizations, as well as Divisions and Field Operations partners to operat Operations Supervisor, Operat ...
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Operations Supervisor
3 weeks ago
Keurig Dr Pepper Inc. Jacksonville, United StatesManufacturing Production Supervisor The Production Supervisor manages and coordinates the activities of production personnel engaged in packaging beverage products for storage & shipment, including providing leadership, direction and facilitation on multiple high speed production ...
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Operations Supervisor
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FedEx SupplyChain Jacksonville, United StatesShift: Sunday - Thursday 9pm - 5am · General Summary · The Operations Supervisor is responsible for the safe execution of daily operational plans and strategies, to manage, lead and allocate resources, disseminate information to teammates, ensure compliance with key processes w ...
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Operations Supervisor
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FedEx Logistics Jacksonville, United StatesShift: Sunday - Thursday 9pm - 5am · General Summary · The Operations Supervisor is responsible for the safe execution of daily operational plans and strategies, to manage, lead and allocate resources, disseminate information to teammates, ensure compliance with key processes w ...
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Fraud Operations Sr Supervisor
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Citigroup Inc Jacksonville, United StatesThe Fraud Operations Sr Supervisor provides operational/service leadership and direction to a medium sized team). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques and pr ...
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Operations Supervisor
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Owens & Minor Jacksonville, United StatesAt Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and the ...
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Fraud Operations Sr Supervisor
4 days ago
Citigroup Inc Jacksonville, United StatesThe Fraud Operations Sr Supervisor provides operational/service leadership and direction to a medium sized team). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques and pr ...
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Operations Supervisor
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Weekender Hospitality North Creek, United States**The Role** · **These duties include, but are not limited, to**: · - Answering the front desk phone fully during your scheduled shift, assisting guests with reservations or questions · - Assist with scheduling for housekeeping, laundry and front desk shifts · - Doing room checks ...
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Ltl Freight Operations Supervisor
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Hydraulic Shop Manager
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Avenues Recruiting Solutions Jacksonville, United StatesJob Title: Hydraulic Shop Supervisor · Location: Jacksonville, FL · Position Overview: We are currently seeking an experienced and detail-oriented Shop Supervisor to join our team. The successful candidate will be responsible for overseeing shop, fabrication, repair, service, war ...
Fraud Operations Sr Supervisor - Jacksonville, United States - Citigroup Inc
Description
The Fraud Operations Sr Supervisor provides operational/service leadership and direction to a medium sized team). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques and procedures within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, and timeliness of end results. Work generally affects own team as well as other closely related work teams. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
**Responsibilities:**
+ Lead and develop a medium sized team of Fraud Agents and ensure they consistently meet performance metrics and provide effective customer service while making the proper risk assessments for Citis clients
+ Manages department projects/processes, monitors and analyzes changes in Fraud trends/call volumes, and provides evaluative judgment based on analysis of factual information in variable and unique situations. Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues and minimize Fraud Loss
+ Directly impacts their area through shared responsibility for delivery of end results and contribution to planning and formulation of procedures; influences resource planning. Persuades and influences others through strong communication and diplomacy skills
+ Develop leaders and their skill set and provide growth opportunities through guidance and mentorship in conjunction with succession planning
+ Evaluate teams performance and makes recommendations for staffing, pay increases, promotions, terminations, staffing, etc.
+ Create and execute realistic action steps and timelines for the team with a strict attention to details and performance
+ Drive organizational change through innovation and process improvement, eliminating friction points for team
+ Achieve team performance excellence to ensure high quality and high-volume productivity
+ Recruit, hire and build a team of highly productive candidates through coaching, collaboration, and motivation of staff
+ Fulfilling the clients necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
**Qualifications:**
+ 2-5 years of relevant experience in a Fraud Operations or Leadership role
+ Proficient project and/or performance management skills
+ Effective written and verbal communication
+ Influencing and relationship management skills
+ Proficient with Microsoft Office
**Education:**
+ Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
This vacancy will support SIU SAR.
**Job Family Group:**
Operations - Services
**Job Family:**
Fraud Operations
**Time Type:**
Full time
**Primary Location:**
Jacksonville Florida United States
**Primary Location Full Time Salary Range:**
$56, $78,180.00
In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.
**Anticipated Posting Close Date:**
May 22, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi )** .
View the "EEO is the Law ) " poster. View the EEO is the Law Supplement ) .
View the EEO Policy Statement ) .
View the Pay Transparency Posting )
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.