Host/Hostess - Aptos, United States - Seascape Beach Resort

Seascape Beach Resort Aptos, United States

3 weeks ago

Description

Job Details

Job Location
Seascape Beach Resort - Aptos, CA

Position Type
Full Time

Education Level
High School

Salary Range
$ $17.00 Hourly

Travel Percentage
None

Job Shift
Any

Job Category
Restaurant - Food Service

Description

SUMMARY: A host is the first person a customer when walking into the restaurant. We are looking for enthusiastic and customer service-oriented hosts to great and seat customers, take reservations, and ensure a positive guest experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greet guests as they approach the restaurant with a positive and welcoming attitude
Seat guests, provide menus, and offer to turn heaters on (if weather prompts)
Answer calls at the host stand, respond to inquiries, transfer calls, and take to-go-orders
Inspect dining and serving areas to ensure cleanliness and proper set up
Inform patrons of establishments specialties and features
Direct guests to designated meeting rooms or resort rooms
Receive and record patrons dinning reservations and preferences on OpenTable
Communicate room charges to the front desk (if applicable)
Operate cash register to accept payments for food and beverages
Assist with preparing and serving food and beverages
Clean windows and dust restaurant areas to ensure optimum cleanliness for our guests
Assist bussers if there is a need for tables to be cleared or set up to accommodate incoming reservations
Communicate with Restaurant Manager any discrepancies in reservations
Perform other related duties as requested by the supervisor

Qualifications

QUALIFICATIONS, SKILLS & ABILITIES

Must provide prompt and cordial service to all guests
Cash handling skills required
Ability to navigate a POS system
Ability to multitask by greeting guests, taking phone calls, and walking guests to their tables
Ability to understand and carry out written and verbal instructions
Apply critical thinking to solve problems in standardized situations
Ability to communicate clearly and promptly with restaurant and kitchen staff
Must be able to work independently and in a team environment

EDUCATION AND/OR EXPERIENCE

At least 1-2 years of relevant experience
Prior resort and/or hospitality experience preferred
High school diploma or equal to a GED

CERTIFICATES & LICENSES

Food Handler Certificate required
TIPS certification preferred
Must present proof you are legally authorized to work in the United States

PHYSICAL DEMANDS
While performing the duties of this job, the employee must be able to:

Ability to lift 25-50 pounds
Stand and walk for long periods of time
Ability to carry 5-10 pounds
Frequently stoops, stands, lifts, pours and carries
Ability to use hands and fingers to handle objects, tools and controls

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