Customer Service Rep/administrative Assistant - West Covina, United States - RRC
Description
RRC - Ruiz Recruiting & Consulting is a specialized recruitment firm dedicated to collaborating with startups and enterprise-level companies nationwide.
Our mission is to facilitate growth by identifying and attracting exceptional talent.
As a CSR/Administrative Assistant you will be responsible for providing customer support to our clients and administrative support to our team.
The Customer Service Rep/Administrative Assistant Will:
- Perform duties pertaining to insurance lines of business, including, but not limited to, marketing, quotes, and proposals
- Respond to customer inquiries and collaborate within team to support and offer solutions to customer
- Process and enter data into proprietary software system for new business, renewals, reinstatements, endorsements, cancellations, billings, and payments
- Attention to detail is required to ensure the accuracy of data to be input
- Responsible for checking valid codes, accuracy of entries, and correcting entries that may be inconsistent with history file information
The Customer Service Rep/Administrative Assistant Experience:
- Must have 1 year of insurance industry experience
- Excellent verbal and written skills
- Willing to work inoffice
- Knowledge of clerical and office management practices and procedures
- Experience in proactive problem solving
- Ability to juggle tasks and respond timely to requests
- Ability to successfully interact with all levels of the organization
- Proven office management, administrative, or assistant experience
- Excellent time management skills and ability to multitask and prioritize work
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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