Receptionist/ Greeter - National City, United States - INEOS Grenadier

Description

Are you an energetic, cheerful professional who takes pride in maintaining the highest customer satisfaction?

Mossy Automotive Group is seeking a Receptionist/ Greeter, whose responsibility is to receive and direct both callers and visitors in a pleasant and courteous manner, as well as assisting the General Sales Manager in daily operations of the individual store.

_Employees in this position will be paid a base hourly wage ranging from $17 to $20/ Hour_
At Mossy Auto Group our employees are our most valuable asset.

Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation.

Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family.

We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

• Medical, Dental & Vision
• Group Insurance Plans & Discounts
• 401K Retirement Savings Plan
• Paid Vacation and Holidays
• Disability Insurance
• LAP (Life Assistance Program)
• Basic Life, Dependent & Accident Insurance
• Growth Opportunities
• Paid Training
• Employee Purchase Incentives

Responsibilities:

Specific responsibilities include but are not limited to the following: other duties may be assigned.

• Providing excellent customer service to internal and external customers at all times

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• Greet sales and service customers

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• Promoting an understanding of, and strong commitment to client satisfaction, and to the Mossy Team

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• Answering, screening and directing telephone calls to the appropriate departments and/or staff personnel

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• Perform follow up calls with leads

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• Serving as an information center for clients and employees with a smile and a friendly, helpful attitude

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• Assisting with maintaining and updating the dealership phone roster on a regular basis

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• Assisting General Sales Manager with all necessary paperwork, including but not limited to loan documents and compliance paperwork

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• Handling mail pickup and delivery.
• Maintaining all general office supplies for use at the reception desk

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• Ensuring the reception desk and surrounding area is neat, clean and free of safety hazards.

Qualifications:

• Exceptional customer service skills, and a positive attitude
• Ability to read and comprehend instructions.
• Leadership abilities and people skills that contribute to effective communication and creating a positive working environment.
• Ability to communicate effectively with clients and coworkers.
• Appears for work on time, dressed appropriately and ready to work.
• Organizational and multitasking abilities with strong attention to detail.
• Proficiency in Microsoft Applications
• Interacts effectively with coworkers.
• Follows directions from supervisor.
• Understands and follows posted work rules and procedures and all company policies.
• Accepts constructive criticism with motivation towards improvement in job performance.
• Ability to exercise good judgment.
• A need to see order and accuracy.
• Valid CA driver's license and good driving record.
• Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drugfree workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility._