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    Quality Engineer - Charlotte, United States - Fontaine Modification

    Fontaine Modification
    Fontaine Modification Charlotte, United States

    2 weeks ago

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    Description


    Fontaine Modification Company (FMC) focuses on design and manufacturing of innovative solutions for heavy truck manufacturers, dealers, and commercial truck fleets worldwide.

    We fill market gaps between OEM chassis models and a wide variety of fleet and niche vocational truck applications.

    FMC's history of providing innovative solutions with integrity, responsiveness, and superior workmanship has made us the recognized leader in the industry for over half a century.

    Fontaine Modification offers competitive wages for all levels of experience, additional pay for ASE certifications, along with annual reviews and merit increases.

    Additionally, we offer an industry leading full spectrum benefit package, with no waiting period (you are fully covered on your first day of employment).

    We also provide tool accounts with monthly company contributions to help you get the tools you need, or to expand your current personal toolbox.

    We also offer perfect attendance bonuses, safety bonuses, and performance bonuses
    Position Description

    Fontaine Modification Company is searching for a Quality Engineer. The position will be based out of its modification facility in Dublin, VA.

    The successful candidate will be responsible for ensuring the quality of the modifications performed and services provided by this location.

    Position Requirements

    This position is located in our Charlotte, NC facility and will be responsible for the following job functions:
    Quality Control

    Perform and coordinate inspections and determine the quality levels of the modifications we perform.
    Prepare, document, and execute detailed defect reports.
    Develop, document, and audit best practices, production quality, and metrics reporting.
    Manage quality technicians and their daily job functions
    Ensure any necessary quality control equipment is available, used correctly and properly maintained / calibrated
    Support process engineer(s) with creation and maintenance of work instructions

    Pre-Series Support

    Work directly with the Process Engineer(s) on current and upcoming production programs, developing inspection criteria and quality inspection sheets
    Implement quality inspection sheets into the production process as well as technician verification where applicable
    Assist the Process Engineer(s) in working with equipment manufacturers to provide training (initial and on-going) for items we install
    Implement and manage the First Article Inspection (FAI) process for new production programs

    Production Support

    Work directly with the Operations Manager and Production Manager on current and upcoming production
    Implement and manage the First Time Yield (FTY) process (production quality)
    Implement audit frequencies, based on complexity of build, and First Time Yield (FTY) metrics
    Report OEM quality issues and follow up on root cause and corrective actions
    Work with the team to provide continuous improvement ideas for entire facility
    Work directly with the Fontaine Production staff to ensure there is a thorough understanding of the QA documentation and the expectations
    Manage and implement the Non-Conformance Report (NCR) process, providing root cause analysis, corrective actions, and performance tracking
    Generate weekly performance reports for current production to measure efficiency and defects per line / technician
    Facilitate a monthly Quality Review meeting with the facility management staff to recap and improve our quality performance
    Work with Process Engineer(s) to evaluate all current processes and certify correct training of newly hired employees on equipment, task procedures, work standards, and proper safety procedures; this includes evaluating employees and performing coaching sessions when needed
    Create poka-yokes to minimize the human error in all our
    Work with Process Engineer(s) to maintain visual aids on critical operations

    Facility Support

    Assist the Sr. Operations Manager in implementing a PM schedule for equipment and other serviceable items. Certify all equipment is
    Assist the Sr. Operations Manager on specifying proper PPE to perform quality modifications
    Support the Sr. Operations Manager with all technical support

    Inventory Control Support

    Ensure there is a process implemented for inspecting incoming material for non-conformances.


    The process needs to include:
    Inspections of incoming material
    Red-tag process for any non-conforming material identified during production and communicating this information to the respective FMC buyer
    Proper routing / return of non-conforming material

    Qualifications

    Bachelor's Degree from Accredited College or University or equivalent experience
    A minimum of (3) years' experience with commercial vehicle or automotive manufacturing
    A minimum of (3) years' experience in a quality position
    Be technically conversant with truck terminology
    Able to handle many conversations daily with customers, the OEM, dealers, vendors, and our internal production staff
    Competent use of Office products, Excel, Word, Outlook, etc.

    Communication :

    Listening effectively, transmitting information accurately and understandably and actively seeking feedback non-defensively, whether from customers, suppliers, dealers, OEM reps or FMC employees.


    Customer Focus:
    Understanding and meeting the needs of customers and addressing the interests and concerns of all organization stakeholders.

    Flexibility:


    Performing a wide range of tasks, responding to changes in direction and priorities, and accepting new challenges, responsibilities, and assignments.


    Attention to Detail :
    Monitoring adherence to standards and actively checking for accuracy of data received or generated before passing it on.

    Professionalism:


    Dealing directly and forthrightly with people and problems, persisting to get the job done, and managing personal responses and stress.


    Dependability/Reliability:


    Following through on commitments, producing timely work to required or higher standards, and pitching in to get the job done.


    Teamwork:
    Building cooperation among individuals and departments, sharing information and resources, and working to achieve group goals and outcomes.

    Interpersonal Influence :
    Building strong work relationships and adjusting to how individuals, organizational units, and cultures function and react.

    Directive Influence:
    Giving direction or instruction to others without hesitation, maintaining compliance of others and valuing input from all valuable resources.
    We offer a competitive salary, a complete benefits package including medical insurance coverage and a 401(k) plan.
    Fontaine is a member of the Marmon Group / Berkshire Hathaway family of companies.
    To Apply

    Please respond with cover letter and resume.
    Your cover letter should describe your background and whatever experience you may have.
    It should also include three clearly defined reasons why you should be considered for this position.

    We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

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    We will not solicit your information. It will remain confidential.

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