Security Site Supervisor - Long Beach, United States - Terminal Security Solutions Inc.

Mark Lane

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Mark Lane

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Description
:

The Supervisor is responsible for ensuring all personnel perform their duties per established policies, procedures, and the relevant Facility Security Plan.

The Supervisor is more specifically responsible for:


  • Scheduling employees to comply with the Collective Bargaining Agreement (CBA), ensuring a fair and balanced personnel schedule.
  • Controlling and limiting unbillable overtime and double time.
  • Maintaining accurate timekeeping of employee hours and time off using payroll software,
  • Maintaining adequate staffing levels per client requirements and Facility Security Plan.
  • Maintaining compliance with all company policies, procedures, and directives.
  • Ensuring all personnel are given required and requested breaks.
  • As necessary, performs access control duties as prescribed in post orders and relevant Facility Security Plan.
  • Ensuring all personnel are correctly posted and rotated as necessary, following established policies and procedures and the Facility Security Plan.
  • Delivering excellent customer service to all clients, terminal employees, vendors, and ship crew members, as training guidelines prescribe.
  • The proper safekeeping and storage of all Sensitive Security Information (SSI) materials.
  • Writing and maintaining reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Inspect work areas to ensure compliance with established security, safety, and maintenance regulations.
  • Observing and evaluating worker's performance to ensure upward mobility and proper utilization of employee skills.
  • Tracking employees' licenses to ensure they are always current.
  • Conducting relevant training.
  • Ensuring all required reports are executed promptly, when necessary.
  • Conducting investigations as directed by TSS management.
  • Administering discipline per the Company's progressive discipline policy and the CBA.
  • Other assignments or tasks as directed by TSS management.

Requirements:


Education and/or Work Experience Requirements

  • Must be able to communicate in and speak fluent English.
  • Must be able to work in a clientfocused role within a fastpaced environment.
  • Must be able to handle multiple tasks with high accuracy.
  • Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
  • Must have and maintain a current BSIS Security Guard License (G License) issued by the State of California.
  • Must have certified training certificates showing the completion of 40 hours of BSIS skills training at the time of employment.
  • Must complete 8 hours of mandated BSIS skills training annually and provide a BSIScertified training certificate of completion.
  • Must have and maintain a current Transportation Worker Identification Credential (TWIC).
  • Must have a valid California driver's license.
  • High school diploma or GED required.
  • Associate degree or higher preferred.
  • Law Enforcement or Military experience preferred.
  • Customer Service experience preferred.

Physical Requirements

  • During access control, inspect documents for validity, such as a TWIC, driver's license, passport, and company ID.
  • Must maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
  • Must be able to stand and walk for at least 8 hours at a time.
  • Must be able to lift and carry up to 15 lbs.
  • Must be able to talk, listen, and speak clearly on a telephone/VHF twoway radio.
  • Must have sufficient computer and writing skills.

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