Jobs
>
Memphis

    Customer Service - Memphis, United States - Pratt Industries

    Pratt Industries
    Pratt Industries Memphis, United States

    1 week ago

    Default job background
    Description

    **Customer Service Rep-20170**

    CAROUSEL_PARAGRAPH

    Memphis, Tennessee

    Customer Service

    Pratt - Converting Divi Memphi ** Share Job**

    ** Job Description**

    POSITION TITLE: CUSTOMER SERVICE REPRESENTATIVE

    SUMMARY

    Take and process customer orders and address all customer inquiries and complaints.

    DUTIES AND RESPONSIBILITIES

    Take customer orders either directly from customers or sales representatives.

    Place orders on a timely basis for purchases of materials and supplies to be used in production.

    Process billing.

    Handle customer complaints and questions and follow-up with appropriate internal personnel as required.

    Maintain customer files.

    Process new items.

    Process purchase orders.

    Coordinate accounting credits.

    Record and distribute customer order changes.

    Fax confirmations to customers

    Assist sales personnel as appropriate and assist in generating supplemental sales.

    Track warehouse items to insure availability and that agreed upon minimum/maximum levels are followed. Analyze monthly usages and re-stocking per customer

    Complies with company policies and procedures.

    Additional duties as assigned by management.

    EDUCATION and/or EXPERIENCE

    High school diploma or GED

    Candidates are PREFERRED who offer the following:

    Experience working in a manufacturing environment

    Computer data-entry experience

    Experience in the corrugated box industry

    LANGUAGE SKILLS

    Excellent communication skills. Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals. Ability to write routine reports and correspondence.

    MATHEMATICAL SKILLS

    Ability to add, subtract, multiply, divide in all units of measure. Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.

    REASONING ABILITY

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form. Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.

    TECHNICAL SKILLS

    Application knowledge and skill for computer data entry

    Application knowledge of products and production processes

    Quality standards both ISO and QS

    PHYSICAL DEMANDS

    Employee is regularly required to walk and talk and hear, stand, and sit. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    WORK ENVIRONMENT

    While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the work environment is usually loud.

    PERFORMANCE MEASUREMENTS

    The performance of the Customer Service Representative will be measured as follows:

    Operating standards - The employee will need to meet or exceed the Operating Standards set in the area of sales and customer service. Such standards will be set annually and communicated to the representative.

    Personal growth - Each year there will be professional goals developed and agreed to by the representative and supervisor.

    Employee relations The employee will be evaluated regarding behaviors associated with appropriate human interaction, respect and communication.

    Creativity - This will be evaluated by how active the employee is in participating in advancing the business through new and innovative ideas.

    Equal Opportunity Employer/Minorities/Females/Disabled/Veterans

    #ZR?

  • Matrix Dynamics

    Employee in Customer Service

    2 weeks ago

    Matrix Dynamics West, MS, United States Freelance

    **Customer Service Representative - Sales (m/f/d) in West, MS**: · **What to expect**: · - Focus on personal customer contact in sales · - Responsibility for order processing from quotation to completion · - Modern tablet system for optimal solution finding for each customer · ** ...

  • Bass Pro Shops

    Customer Service

    4 days ago

    Bass Pro Shops Memphis, United States Full time

    POSITION SUMMARY: · The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. · ESSENTIAL ...

  • Flextronics

    Customer Service

    3 days ago

    Flextronics Memphis, United States

    Job Posting Start Date Job Posting End Date Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace c ...

  • FLEX Inc

    Customer Service

    1 week ago

    FLEX Inc Memphis, United States

    To support our extraordinary teams who build great products and contribute to our growth, were looking to add a/an Customer Service located in Tennessee Memphis. Reporting to the Operations Manager the Customer Service will be in charge of communic Customer Service, Operations Ma ...

  • NovaWorks

    Customer Service Representative

    2 weeks ago

    NovaWorks Bartlett, TN, United States Freelance

    **About Us** · IGO has over 75 years of experience in the world of promotional products and has become a strong brand within the industry over the years. For our customers, we offer a fully automated webshop and a dedicated customer service team that provides personal advice and ...

  • Redwood Ventures

    Employee in Customer Service

    2 weeks ago

    Redwood Ventures De Soto, MS, United States Freelance

    **At MCM World, you have the opportunity to shine.** · **Fun, responsibility, and career growth - these are the values that represent our company. We prioritize the development of our employees, because only as a team can we grow together.** · **We are looking for employees in cu ...

  • Tim Grommersch - State Farm Agent

    Customer Service Representative

    5 days ago

    Tim Grommersch - State Farm Agent Memphis, United States

    ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Tim Grommersch - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, cus ...

  • Window Genie

    Customer Service Representative

    4 days ago

    Window Genie Memphis, United States

    Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleaning, window tinting, pressure washing, gutter cleaning, and more. · As a Customer Service Representative, ...

  • Magnit

    Customer Service Representative

    3 days ago

    Magnit Memphis, United States

    This is a temporary position through one of the world's leading global health insurance companies · Position Title: Customer Service Senior Representative · Overview: · Delivers specific delegated Customer Service tasks assigned by a supervisor. Receives requests by mail, teleph ...

  • MAS Metals

    Customer Service Representative

    3 days ago

    MAS Metals Memphis, United States

    POSITION: CUSTOMER SERVICE REPRESENTATIVE OBJECTIVE: Your primary responsibility will be to address the service needs of Metal Supermarkets customers and work in the warehouse fullfilling metal orders. You'll spend the day on your feet, moving between our customer service counter ...

  • Morrow Group USA Inc

    Customer Service Representative

    1 week ago

    Morrow Group USA Inc Memphis, United States

    · Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an e ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Shelby, United States

    Family Dollar W ROOSEVELT HWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...

  • Kangaroo Express

    Retail Customer Service

    1 week ago

    Kangaroo Express Memphis, United States

    Kangaroo Express Whitten Rd - [Retail Associate / Team Member] As a Retail Customer Service Rep @ Kangaroo Express, you'll: Greet customers; Run the register; Cashier; Make purchase suggestions; Work with the food program; Be working around the store (inside and out) in many diff ...

  • Pratt Industries

    Customer Service Representative

    3 days ago

    Pratt Industries Memphis, United States

    Job Description · SUMMARY · Take and process customer orders and address all customer inquiries and complaints. · DUTIES AND RESPONSIBILITIES · Take customer orders either directly from customers or sales representatives. · Place orders on a timely basis for purchases of mate ...

  • State Farm Insurance

    Customer Service Representative

    1 week ago

    State Farm Insurance Memphis, United States

    State Farm Insurance - JobID: [Customer Service Representative] As a Customer Service Rep at State Farm Insurance, you'll: Assist customers with inquiries, complaints, and policy changes; Provide accurate and timely information regarding insurance products and services; Process p ...

  • UnitedHealth Group

    Customer Service Representative

    1 week ago

    UnitedHealth Group Memphis, United States

    Effectively identify customer / family / caregiver needs and communicate services offered and aid the caller in understanding the value of our services. Establish rapport and engage members by scheduling the first initial visit. Maintain accurate rec Customer Service Representati ...

  • Family Dollar

    customer service representative

    2 weeks ago

    Family Dollar Memphis, United States

    Family Dollar - 287 N CLEVELAND STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complet ...

  • Sonic Healthcare USA, Inc.

    Customer Service Representative

    1 week ago

    Sonic Healthcare USA, Inc. Memphis, United States

    Multi-tasking is your middle name. Youve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. Youre also looking for great benefits, the support of an all-star team, and an opportuni Customer Service Representative ...

  • Personnel Services Unlimited

    Customer Service Representative

    5 days ago

    Personnel Services Unlimited Shelby, United States

    Job Description · Job DescriptionAbout the Client: Our client is an industrial distribution warehouse in Shelby, NC. About the Role: · Personnel Services Unlimited is seeking candidates for a (Warehouse) Customer Service Representative opening This temp-to-hire position offers 1s ...

  • Pizza Hut

    Customer Service Representatives

    1 week ago

    Pizza Hut Shelby, United States

    Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. · At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza t ...