Regional Manager - Houston, United States - Community Dental Partners

Community Dental Partners

Verified Company

Houston, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

Regional Manager

Reports to:
Operations Director

Key Partnerships:
Human Resources, Marketing, Clinical, Procurement, Support Center.

Department:
Operations

Salary:

DOE

Classification:
Except

About this role:
Our Regional Manager is responsible for the overall day-to-day operations and performance of multiple clinic locations.

The Regional Manager provides leadership within the assigned region while establishing and maintaining well-trained, stable, and successful clinic team members that are engaged and accountable for meeting and/or exceeding the non-clinical financial goals of the clinics.

Responsibilities:

Provide operational leadership for 710 dental offices Oversee clinic progress;
Analyze progress reports to assure clinics are doing effective recall;
Examine the effectiveness of financial advisement and consultation; Review targets and comparisons of previous years;
Provide training and oversight in underperforming areas
Ensure that clinic managers and coordinators are welltrained, and equipped to successfully build and lead their teams
Ensure dental office staff consistently follows operational procedures and all local, state, and federal guidelines
Manage direct reports to ensure that they are meeting performance expectations and create development action plans as needed
Ensure that patient care and satisfaction are a high priority.
Ensure that patient concerns are addressed appropriately and in a timely manner
Conduct clinic staff interviews and select high performing clinic managers and team members Provide handson training to clinic managers and ensure that managers and team members are held accountable for meeting goals
Build and maintain successful working relationships with doctors, clinic managers, and team members, as well as peers, Interact with the Operations Leadership Team to identify strategies for improving operational excellence
Ensure that clinics run smoothly by addressing issues in a timely manner: addressing concerns from the doctors as well as managers and clinic team members
Effectively monitor clinic flow: Observe timing within the clinic and patients' waiting time.
Ensure the schedule is being done properly in order to avoid overbooking/overload
Ensure that the clinic leadership teams understand key metrics and their role in successfully meeting clinic goals Consistently recognize and reward team members for successes
Regularly visit each clinic in the region, ensuring a strong, effective relationship with clinic staff as well as doctors.
A consistent presence in the clinics is crucial to effectively managing the team. The Regional Management supports doctors concerns, ensuring that their concerns are brought to their clinical leadership as necessary.
Other job duties as assigned

Basic Qualifications:

3 years of multiunit dental leadership experience
Strong leadership, interpersonal and relationshipbuilding skills
Ability to hire, train and retain great leaders
Exceptional communication skills (both written and verbal) Solid time management and organizational skills and ability to multitask in a fastpaced environment
Strong analytical skills, including reading, understanding, analyzing and interpreting financial data and operational metrics
Ability to create, implement and manage action plans that achieve individual and team goals
Must be able to work independently and make appropriate decisions in a timely manner

Key Skills and Abilities, Characteristics of a good fit:

Hard Worker
Compassionate and Empathetic
Great Organization Skills
Positive Attitude
Willingness to jump in and get the job done
A Professional and Friendly Demeanor
Able to work long hours/willing to stay late if needed

Benefits:

401(k)
Health Insurance (PPO/HSA)
Vision Insurance
Internal Dental Insurance
Disability Insurance (STD/LTD)
Life Insurance
Paid Time Off
Holiday Pay
Cell Phone Reimbursement

Schedule and Location:
Monday

Friday (Saturday may be required)

Multiple Locations

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

CDP100