- Employee discounts
- Flexible schedule
- Free uniforms
- High school diploma or GED
- Minimum 1-2 years' as a supervisor in the restaurant industry
- Ability to work in a fast-paced environment
- Must have strong communication skills with both internal and external guests
- Strong organizational and management skills
- Capable of standing, lifting, and walking for extended periods of time
- Must be trustworthy, innovative, and impartial
- Flexibility to work a variety of shifts ( mornings, evenings, weekends, holidays)
- Exceptional customer service skills
- Knowledge of Microsoft Office or software's alike
- Create & nurture an environment that emphasizes motivation, empowerment, teamwork and a passion for providing superior service.
- Opening and closing the restaurant and cash handling
- Address and resolve any guest problems or complaints in a professional and courteous manner
- Ensure staffing levels are appropriate to exceed guest expectations
- Have knowledge and understanding of all company and restaurant policies and procedures; communicate and enforce all policies fairly and consistently with the staff to ensure compliance and provide a safe work environment.
- Ensure that all brand standards are met and maintained in the restaurant.
- Analyze & resolve work barriers, challenges or obstacles. i.e. staffing issues, cost of goods issues, entertainment cancellations, equipment failure, etc.
- Have a sound knowledge of all emergency procedures, food and safety policies
- Have a working knowledge of the maintenance & operating procedures of all equipment.
- Communicate and work effectively with the management team that fosters synergy, teamwork and alignment with the business goals of the property.
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Server Supervisor - Virginia Beach, United States - Hair of the Dog
Description
Benefits:Server Supervisor
You are responsible for managing the staff, food, quality of service and ensuring customer satisfaction while still being able to handle service of your own guests.
Requirements
