Patient Access Service Rep, Fcp - Milwaukee, United States - Froedtert Health

Froedtert Health

Verified Company

Milwaukee, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Discover. Achieve. Succeed. #BeHere*****
Location: US:WI:MILWAUKEE at our CP-FOREST HOME HEALTH CENTER facility.

This job is ON - SITE.

FTE:

Shift:
Shift 1, will require the ability to open or close the clinic on variable days.

Start time for PASRs are 0730 and closing is 5pm M, TH, Fri and 6pm Tues, Wed.**
Job Summary:The Patient Access Service Representative (PASR), follows the Froedtert and the Medical College Performance Excellence Customer Service Standards.

Greets and arrives patients. Verifies and updates demographic information. Collects monies for copays, supplies, and services rendered. Balances daily cash collections. Obtains patient signatures. Assists patients with ancillary appointment scheduling and forms. Schedules, cancels, and reschedules patient appointments. Answers and directs telephone calls. (u-s)

EXPERIENCE PREFERRED:

Previous experience in a healthcare setting is preferred. One year of experience as a receptionist/assistant or work in a customer service field is preferred.

EDUCATION PREFERRED:

High School diploma or equivalent is preferred.

SPECIAL SKILLS REQUIRED:

Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook and Word.

SPECIAL SKILLS PREFERRED:

Knowledge of medical terminology and EpicCare is preferred. Proficiency in Microsoft Excel is preferred

Perks & Benefits at Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

Paid time off
Growth opportunity
Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan 403b

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education.

Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies.

The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.