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    IT Director, Supply Chain - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    Found in: Lensa US 4 C2 - 3 days ago

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    IT Director, Supply Chain at GAF in Boise, Idaho,

    United States Job Description Job Description:
    Introduction: At GAF, we cover more than buildings. We cover each other.

    No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community.

    Under this roof, we don't back down from hard work- we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.


    Summary:

    This position will conceive, define, test, deliver, monitor, and refine digital products in the market to maximize business impact.

    Conduct customer research, and work with key stakeholders across business and technology to develop and convey product vision. Individual will also work with product teams to deliver and sustain the end-to-end customer experience.

    Product Management Directors will be the arbiter across different stakeholder groups to identify the key priorities within the product areas.

    Product owners will report into the Product Management Directors for each of the identified product teams identified.

    A unique mix of skills including business acumen, strong time management and prioritization, excellent communication both verbal and written, and the ability to lead through collaboration with effective stakeholder management.

    Individual must also be able to work effectively with a wide range of teams - from business leaders to delivery teams - driving product success without breaking the self-organizing culture that makes lean and agile delivery organizations successful.

    Product Management Directors need to be able to code-switch effectively, fitting in with different groups, and have enough technical knowledge to engage effectively with product teams.

    They must be able to understand technical issues well enough to make the right decisions about when to prioritize getting a new feature, rather than when to reduce technical debt or improve resiliency.

    In either case, the customer experience is most important for this individual.


    Essential Duties:

    Business Management Establish and maintain relationships with the key business and technology stakeholders who the company's executive team have given the budget and authority to fund product development and make decisions regarding product capabilities and priorities.

    Extend this to external stakeholders when vendor or partner/ecosystem relationships matter to product success.

    Perform (internal or external) customer research (in partnership with Stakeholders) by means of including surveys, product analytics, market research, interviews, hackathons, online forums, or other cost-effective means of gaining insight into the 'voice of the customer.' Use this insight to define the customer segments that the product will target, to understand those customers' goals, and how they would gain value from product capabilities.

    Perform competitive analysis on the alternatives that target customers might use, so as to understand what capabilities and qualities the product must have to attract customers away from those alternatives - and keep them satisfied.

    Facilitate and drive alignment among key stakeholders, supplying customer and market research and analytics to lead them to converge on a product strategy, vision and roadmap.

    This will help the business achieve its goals and objectives, according to a shared view of product priorities.

    Part of defining the roadmap is defining a release strategy, from early prototypes, through minimum viable product (MVP), to the first and subsequent releases.

    This is subject to frequent change as with any agile delivery process.

    Work within the product budget established in consultation with business sponsors and product-line management by balancing resources across customer and market research, competitive analysis, vision development, and prototyping, but primarily to sustain product teams to deliver and maintain the product.

    Work with key stakeholders to make frequent and dynamic prioritization decisions based on the latest product analytics, product team metrics and customer feedback.

    Define, track and communicate key product performance indicators as required to inform this process, and track business results.

    Work with key stakeholders to develop and refine business and pricing models for the product, whether directly (through a subscription, for example) or indirectly (based on advertising, or internal).

    Bring the product to market by ensuring the company is prepared to deliver and service the product throughout its life cycle.

    When serving internal customers, product managers should ensure that the organization is prepared to deliver and support the entire business capability (including all of its human, organizational, process and physical aspects, such as training for call-center agents).

    Continually monitor and refine the product while in market.

    As product teams mature in their use of DevOps, and take responsibility for running what they build, product managers perform the functions of service management in addition.

    Product Delivery Management Act as the 'keeper (and communicator) of the vision' to translate the product strategy and vision developed with business stakeholders into what the product team must bear in mind every day to ensure they are building the right product.

    Define the product roadmap based on business outcomes.

    Product managers operate at the level of defining which business capabilities the product should have, and what business outcomes those capabilities should achieve, but not at the level of actually writing 'user stories.' Collaborate closely with product delivery teams.

    The product owner and Scrum Master on each team are primarily responsible for day-to-day coordination of backlog priorities and allocation of work to the team, but the product manager should stay in regular contact (weekly or more often).

    This will help the team to make decisions informed by the product vision and budget, as well as to give regular feedback on sprint demos and other reviewable features.

    Some product managers go as far as regularly testing the latest daily or weekly build, and are often able to find defects that nobody else has been able to spot.

    Collaborate and coordinate with other product managers within the product line, to avoid duplication and manage dependencies.

    Product managers also assist interdependent teams in synchronizing their work so that, when trade-offs have to be made, they are made consistent with the product management team's view of the overall priorities for the product line or platform.

    Platforms also require product management, so some of the product managers in this conversation will be responsible for managing the strategy and roadmap for their platform, based on the requirements and roadmaps of all the products that depend upon it.

    Coordinate with other stakeholders such as business, data and IT architects to align product and platform architectures and capabilities according to agreed goals for nonfunctional requirements.

    Platform product managers will be especially key to this conversation, as architecture decisions at the platform level have broad impact and significance for the success of many products.

    Product managers advocate for nonfunctional requirements and make sure that technical debt receives sufficient priority relative to functional requirements, in order to ensure success for the product throughout its entire life cycle, instead of just maximizing the functionality of the first release.

    Collaborate and coordinate with innovation To view full details and how to apply, please login or create a Job Seeker account
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