Event Coordinator, International Monetary Fund - Washington, United States - Trade Center Management Associates

Description

Trade Center Management Associates is a private sector building management and hospitality service provider at the Ronald Reagan Building and International Trade Center.

We are recognized as a premier location in Washington DC to host meetings and events requiring the highest level of excellence in terms of service, food quality and presentation, and logístical planning.

Currently, Trade Center Management Associates is seeking an
Event Coordinator to complete our team located at the International Monetary Fund.

The IMF Event Coordinator answers the Event Services phone and assists clients or transfers calls to Event Planning Managers if appropriate.

This person will engage with clients to immediately develop a partnership, and work to understand client needs in order to help them make the best choices for their meetings and events.

All information related to events will be entered in the EMS system in accordance with TCMA's guidelines, and passed on to the appropriate departments.

• Answer calls in a timely fashion and follow up to ensure the caller was taken care of
• Immediately pass information to appropriate party
• Maintain logs as directed
• Ensure office is clean and welcoming for any visitors
• Interface with IMF personnel and assist with their meeting planning needs or put them in contact with an Event Planning Manager
• Learn all aspects of the property management system
• Check rooms and common areas as directed
• Prepare reports, plan events, interface with other service providers, attend meetings as directed
• Ensure that all meeting space and food and beverage is set correctly and on time, common areas are pristine, meet with clients prior to meeting/event and monitor meetings throughout the day. Follow up with clients after the meeting/event for feedback.
• One or two years of experience in event planning/operations/training
• Excellent communication skills
• Strong understanding of customer service
• Working knowledge of Microsoft Office
• Experience working with EMS system(s) a plus

• Able to stand/walk for extended period of time
• Able to perform data entry for extended period of time

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.