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    Branch Manager - Sacramento, United States - State of California

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    Description
    CA Department of Tax and Fee Administration

    JC

    JC
    Branch Manager

    STAFF SERVICES MANAGER III

    Final Filing Date:
    5/23/2024


    Application Methods:
    Electronic (Using your CalCareer Account)

    By Mail

    Drop-off
    All applicants will be considered, however SROA/Surplus candidates will be given priority.


    Are you looking for an exciting career in the field of Human Resources? Are you a confident, hard-working individual who is committed to achieving excellence? Are you an enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts? Do you enjoy working in a fast-paced environment? Do you enjoy grooming team members to meet their highest potential? If you answered yes to these questions, then this job is for youCalifornia not only needs you, it wants you as part of the growing workforce.

    New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development.

    Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

    To learn more about us, please see

    CDTFA Gateway to New Opportunities video


    Under the general direction of the Chief, Human Resources Bureau (HRB) (CEA, Level A), the Staff Services Manager (SSM) III serves as the Branch Manager and is responsible for administering and managing the programs within the Talent Acquisition and Organizational Development Branch (TAODB).

    This Branch includes the Talent Acquisition Section (hiring and recruitment and classification and pay), Talent Acquisition and Executive Recruitment Section (CEA/Exempt appointments, hiring and recruitment, outreach and exams) and the Outreach, Enrichment and Engagement Section (training and workforce planning).

    The incumbent is responsible for developing department-wide personnel policy, participating in HR special projects, and providing direct technical consultation to management on a wide variety of personnel issues including hiring and recruitment, exams, training and employee development and mentoring.

    The SSM III will oversee the Career Center and will respond to various HR related complaints.

    The SSM III must exercise a high degree of initiative and independence and must have an excellent understanding of human resources.

    The incumbent interacts with all levels of team members to meet workload needs and/or coordinates overlapping projects within HRB and CDTFA business partners.

    Travel may be required up to 10% of the time for meetings and training.


    To be considered for this position and granted an interview, you must submit your State Application, Resume and Supplemental Questionnaire (SQ).

    The Supplemental Questionnaire must be numbered, have clear and concise responses and be no more than three pages in length (Arial 12 font).

    Applications received without the required documents or applications that fail to follow the directions will not be considered. Resumes will not take the place of the State Application or Supplemental Questionnaire.
    Here is the link to the exam bulletin for the Staff Services Manager III2PBDB.PDF )


    This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

    Under Government Code 14200, this position may be eligible for full or part-time telework for eligible candidates residing in California.

    You will find additional information about the job in the

    Duty Statement

    .
    Working Conditions

    Position may belocated in a high-rise building.
    Telework is available fifty percent (50%) of the time.
    Standard office environment.
    Requires being in a stationary position, consistent with office work, for extended periods of time.
    Daily use of a personal computer, office equipment, and/or telephone.
    Minimum Requirements

    You will find the Minimum Requirements in the Class Specification.


    STAFF SERVICES MANAGER III
    California not only needs you; it wants you as part of the growing workforce.

    The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for over 25 percent of all state revenue.

    Tax programs administered by the CDTFA are concentrated in two general areas – sales and use tax, and special taxes and fees.

    New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA.

    CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others.

    This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

    ; for more information about E-Verify, please go to

    Travel required tenpercent (10%) of the time.
    Application Instructions


    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

    Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.


    Final Filing Date:


    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

    Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.


    Final Filing Date:
    5/23/2024

    Who May Apply

    Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).

    SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

    Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).


    Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

    Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.

    Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

    If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages
    You may submit your application and any applicable or required documents to:
    CA Department of Tax and Fee Administration


    Attn:
    Certification Section
    JC
    Human Resources Bureau

    450 N Street,


    MIC:
    00

    Sacramento , CA

    95814

    Address for Drop-Off Application Packages
    You may drop off your application and any applicable or required documents at:
    CA Department of Tax and Fee Administration

    Certification Section
    JC
    Human Resources Bureau

    450 N Street,


    MIC:
    00

    Sacramento , CA

    95814

    Monday – Friday (Excluding holidays)

    08:00 AM - 04:00 PM

    Required Application Package Documents
    The following items are required to be submitted with your application.

    Applicants who do not submit the required items timely may not be considered for this job:


    Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

    Resume is required and must be included.
    Other -

    A completed

    Supplemental Questionnaire (SQ)

    must be submitted with your STD. 678 in order to be considered for this position. Please see the

    Supplemental Questionnaire Requirement section

    of this job posting for additional information.

    Application Instructions


    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

    Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.


    Final Filing Date:
    5/23/2024

    Who May Apply

    Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).

    SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

    Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).


    Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

    Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.

    Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

    If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages
    You may submit your application and any applicable or required documents to:
    CA Department of Tax and Fee Administration


    Attn:
    Certification Section
    JC
    Human Resources Bureau

    450 N Street,


    MIC:
    00

    Sacramento , CA

    95814

    Address for Drop-Off Application Packages
    You may drop off your application and any applicable or required documents at:
    CA Department of Tax and Fee Administration

    Certification Section
    JC
    Human Resources Bureau

    450 N Street,


    MIC:
    00

    Sacramento , CA

    95814

    Monday – Friday (Excluding holidays)

    08:00 AM - 04:00 PM

    Required Application Package Documents
    The following items are required to be submitted with your application.

    Applicants who do not submit the required items timely may not be considered for this job:


    Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

    Resume is required and must be included.
    Other -

    A completed

    Supplemental Questionnaire (SQ)

    must be submitted with your STD. 678 in order to be considered for this position. Please see the

    Supplemental Questionnaire Requirement section

    of this job posting for additional information.

    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

    The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization.

    CTDFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California.

    Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

    The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA's support of employment, promotion, and fair treatment of persons with disabilities.

    CDTFA values its staff and is dedicated to employee career development.

    Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.


    In addition, you can look forward to:
    Nearby (third-party) parking.
    Convenient public transportation.
    Located nearDowntown, major freeway access, multiple eateries, DOCO, and Golden 1 Center.
    CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization.

    CTDFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California.

    Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

    The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA's support of employment, promotion, and fair treatment of persons with disabilities.

    CDTFA values its staff and is dedicated to employee career development.

    Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.


    In addition, you can look forward to:
    Nearby (third-party) parking.
    Convenient public transportation.
    Located nearDowntown, major freeway access, multiple eateries, DOCO, and Golden 1 Center.
    Working for the State offers

    great opportunities, generous benefits, and career development

    Benefit information can be found on the CalHR

    website and the CalPERS

    website.

    Contact Information

    The Hiring Unit Contact is available to answer questions regarding the position or application process.

    Department Website:

    Hiring Unit Contact:
    Kevin Sennott

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.

    You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.


    California Relay Service:
    TTY), Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
    To be considered for this position

    applicants must include the

    Supplemental Questionnaire

    (SQ)

    for this recruitment.
    Applications without an SQ or an SQ that does not directly answer all the items below will not beconsidered

    .

    The SQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The CDTFA will not consider applicants who fail to provide an SQ with their application. Resumes do not take the place of the SQ.

    Additionally, your SQ should be no more than three (3) pages in length, Arial 12 font, single-spaced and must include:
    Your name on SQ
    The Job Control number on SQ
    Please respond


    to the following items below:
    Describe your experience working in talent acquisitions, classification and pay, training, employee development and workforce planning.

    Tell us what you have done to improve the knowledge, skills and abilities of staff throughout the organization in order to ensure the organization's strategic goals were achieved.

    What approach did you take? What was the outcome?

    Describe your experience working with senior leaders of an organization to align strategic planning initiatives and goals to meet the needs of an organization.


    You must provide specific information in your response(s) which demonstrates how your knowledge, skills, and training meet the needs of this position.

    Additional Instructions for Applicants


    Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S.

    mail, parcel delivery or courier service, or in person, as set forth in this announcement.
    Paper applications must include a signature.

    Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.

    A completed state application (STD. 678) and any documents list under "Required Application Documents" must be submitted with your application package. Applicants who are relying on additional documentation (e.g.

    transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification (located on the right under "Additional Documentation) must submit those documents with their application package.

    Failure to submit these documents may result in your application being disqualified.

    Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.

    Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the "Examination(s) or Job Title(s), For Which You Are Applying" section on the STD.

    678. Surplus/SROA candidates should submit a copy of their letter with their application

    .

    Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
    Here is the link to the exam bulletin for the Staff Services Manager III2PBDB.PDF )
    If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Certification Section at

    For all other questions regarding your CalCareer account, please contact CalHR's CalCareers Unit at or

    .

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place.

    Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

    #J-18808-Ljbffr

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