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    Branch Manager - Sacramento, United States - ICW Group

    ICW Group
    ICW Group Sacramento, United States

    Found in: Lensa US 4 C2 - 4 days ago

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    Description

    ** Branch Manager**

    **Job Category****:** Work Comp Underwriting **Requisition Number****:** BRANC05193 Showing 1 location **Job Details**

    **Description**

    **PURPOSE OF THE JOB**

    The purpose of this job is to lead and oversee the Workers Compensation Underwriting Branch operations, coordination, and evaluation. This role exists to ensure that the branch and company objectives are met.

    **ESSENTIAL DUTIES AND RESPONSIBILITIES**

    Plans for and monitors the profitability of branch to achieve and exceed Line of Business goals.

    Oversees the underwriting of all workers' compensation accounts in branch according to guidelines established by Home Office.

    Accepts or rejects simple to moderately complex risks, evaluating all risks' characteristics (operations, financials, management, employees, prior experience, etc) as compared to the average in its class and price for profit within Company underwriting guidelines.

    Oversees and regulates the flow of business within department while monitoring underwriting quality, desk management and communication skills of your staff.

    Appoints and terminates agents per approved plan and monitors their performance to include hit ratio, production and profitability.

    Prepares data and reports as necessary to communicate information to all constituencies including Home Office.

    Manages the operations of the WCU branch.

    Manages administrative and auxiliary HR tasks in accordance with Company policies and practices.

    Collaborates with other branch-based department leaders and personnel to ensure the branch operates in a unified and productive manner.

    Creates a sales culture in the branch to consistently deliver on brand and product value proposition.

    Manages staff to attract, develop, retain, and motivate team members who deliver results.

    Achieves a positive work climate, aligned with corporate programs that meet or exceed LOB goals.

    Maintains work environment that is productive, safe, and compliant with all Company policies and legal requirements.

    Keeps abreast of industry developments, legal requirements and other external impacts to business operations.

    Keeps alert to WCIRB/NCCI rulings, forms and coverage changes.

    Keeps alert to industry changes (competition, rating plans, credit and pricing trends, etc.).

    Continues to educate self on aspects of the business, leadership, sales, or other topics and provides education to team members for their development.

    Serves as a member of the WCU Leadership Team.

    Provides input and expertise to Line of Business initiatives; leads initiatives as required. Collaborates with colleagues on Line of Business initiatives.

    Completes all company related assignments as directed by H.O. Underwriting Officer.

    **SUPERVISORY RESPONSIBILITIES**

    Directly supervises one or more employees within the Workers Compensation Underwriting branch and carries out supervisory responsibilities in accordance with company policies and applicable laws. These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting performance and salary reviews; rewarding and disciplining employees; addressing complaints and resolving problems; coaching, mentoring, and developing team members to further their skills and knowledge; creating and monitoring development plans; setting performance expectations/goals; forecasting staffing needs and planning for peak times and absences; enforcing department policies and procedures.

    **EDUCATION AND EXPERIENCE**

    Bachelor's degree from four-year college or university. 5-7 years of experience in the state of Workers Compensation Underwriting operations; 1-2 years of related supervisory experience and/or training; sales background or training preferred; or equivalent combination of education and experience.

    **CERTIFICATES, LICENSES, REGISTRATIONS**

    None required.

    **KNOWLEDGE AND SKILLS**

    Ability to read, analyze, and interpret technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.

    **PHYSICAL REQUIREMENTS**

    Office environment no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.

    **COMPETENCIES**

    This position maps to the Manager/Director level. Additional competencies required: Visioning.

    **WORK ENVIRONMENT**

    This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.

    #LI-JM1

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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