- Health, vision, and dental insurance
- Paid vacation, holidays and flex paid time off
- 401K with generous company match
- Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided
- Education Enrichment up to $5,000 per year for qualified employees
- Employee Wellness Program
- Interact with customers in person to answer customer inquiries and solve problems regarding billing, services, and products.
- Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services.
- Troubleshoot basic service issues and schedule on site service calls when necessary.
- Receive and process customer payments, balance cash drawer, and post customer adjustments.
- Issue and receive equipment from customers.
- Responsible for maintaining customer site equipment and inventory controls according to policy and procedures.
- Demonstrate courtesy and patience in customer relations, maintaining the ability to explain all phases of billing, products, and services offered at the current time.
- Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner.
- Regular Attendance required.
- Perform other duties as directed or required by your supervisor.
- Other duties as assigned.
- High school diploma or GED required; Associates degree preferred.
- Required - 1-3 years' experience in retail and/or consumer sales.
- Preferred - 3 plus years' customer service & cash handling/reconciliation experience.
- Exceptional relationship-building skills.
- Excellent communication skills.
- Ability to multi-task and prioritize in a fast-paced environment.
- Effective cash handling skills.
- Valid driver's license and satisfactory driver record may be required for some locations.
- Must demonstrate intermediate to advanced PC skills.
- Sales ability and willingness to meet sales goals.
- Able to stand for long periods.
- Occasional travel to other sites within the region.
- Ability to work evenings, weekends and holidays and overtime as needed.
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Customer Sales
3 weeks ago
Mediacom Bolt Iowa City, United States** Position Description** · **Customer Sales & Service Representative I, Front Counter (Non-Retail)** Location **Iowa City, IA - (CC) Capital** Working Hours **9:30AM-6:30PM Mon.-Fri. Rotating Every 3rd Sat. 9AM-12PM** **GENERAL RESPONSIBILITIES:** · Provide a positive in-perso ...
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Design Consultant, In-home Sales
1 week ago
Home Depot / THD Johnson City, United States**Position Purpose**: · A Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company's exterior and interior product and services to customers. The Design Consultant's primary responsibility is outside sales visits to customer homes and trade ...
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Route Sales Representative
2 weeks ago
Primo Water Corporation Johnson City, United StatesOverview: · **CDL ROUTE DELIVERY DRIVER** · **Mon-Fri 6am-6pm** · **$1,000 SIGN ON BONUS** · **_ CRYSTAL ROCK WATER_** · Inspiring Healthier Lives - through Water your Way · **Pay**:$24/ hour + paid overtime during training** · **Competitive earning potential** · **Uncapped Commi ...
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Customer Service Cashier
1 week ago
Johnson City Liquor & Wine Johnson City, United States**Customer Service - Stocker** · **Must be 18 to apply** · Our mission is to provide incredible service and a one-of-a-kind shopping experience to our customers. As a Customer Service Team Member, you will complete various functions to support the day-to-day operations of our bus ...
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Beauty Expert
2 days ago
Nexus Dynamics Johnson City, United StatesDOUGLAS is the leading omnichannel provider for premium beauty in Europe. The company inspires its customers to live their own kind of beauty by offering a unique range of products online and in approximately 1,850 stores. DOUGLAS is the preferred partner for brands and offers a ...
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IT sales representative
2 days ago
Eclipse Solutions Johnson City, United StatesAbout Kutzner Process Optimization: · We are an IT company that offers industry-specific consulting services. We were founded in 2000 and currently employ nearly 40 full-time specialist employees at our location in Lilienthal and our external offices. Our focus is on the areas of ...
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Internet Sales Associate
4 days ago
Johnson City Acura/Mazda Johnson City, United States**Internet Sales Professionals** prospect internet inquiries and present vehicles at the dealership to build value, maximize gross profit, volume and customer satisfaction. As an Internet Sales Professional, you will be able to establish a personal income goal and devise a strate ...
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Outside Sales Representative
4 days ago
IBG Partners Johnson City, United StatesAre you hard working, coach-able and highly goal oriented? Are you looking for a position with an opportunity to quickly advance? · To be successful in this position, you will be outgoing, goal-driven, and have a strong drive for both long term personal growth and professional gr ...
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Field Sales Representative
2 days ago
Emerald Enterprises University Heights, IA, United States FreelanceThe field sales department is the heart of our company. Our field sales representatives are in direct contact with customers every day, from construction workers to carpenters, and are closely connected to our partners in the trades and industry. They give their best as problem s ...
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Store Assistant Manager- Johnson City, Tx
4 days ago
TXB Market and Fuel Center Johnson City, United States**STORE ASSISTANT MANAGER** · Welcome to TXB · TXB stands for Texas Born. That means we're big city, open country, and everything in-between. · It also means that we have Texas values, the same values that we've built our brand around—authenticity, hospitality, and integrity. · * ...
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Specialist: Call center
3 weeks ago
Cascade Ventures Coralville, United StatesCall Center Agent Sales | Telephone Acquisition Frankfurt | (gn) · Your Opportunity You are good on the phone and can sell, with at least 3 years of experience. Combined with your interest in the pharmaceutical industry, you are the perfect candidate. · Join a corporation that of ...
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Velocity Ventures Coralville, United StatesTo strengthen our sales team, we are currently looking for dedicated employees (m/f/d) in full-time for our administration in Iserlohn Letmathe as Sales Support Representatives. Your tasks will include:Supporting domestic customers · Processing inquiries, creating offers and foll ...
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NovaWorks Wilton, United StatesThe Allison GmbH stands for intelligent children's products such as strollers and car seats that not only fulfill their purpose, but also stand out as visual highlights. With colorful and innovative products, we make children and parents' hearts beat faster. Our top priority is a ...
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Batteries Plus Bulbs Johnson City, United States Full time**Batteries Plus Bulbs** is the nation's largest growing battery and light bulb franchise is currently searching for **Full Time** customer oriented individuals at our Johnson City, TN location. Our stores offer national brands at exceptional value. Our Trusted Advisors provide k ...
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Mediacom Bolt Iowa City, United States Part time** Position Description** · **Part-Time - Customer Sales & Service Representative I, Front Counter (Non-Retail)** Location **Iowa City, IA - (CC) Capital** Working Hours **GENERAL RESPONSIBILITIES:** · Provide a positive in-person customer experience in a prompt and professiona ...
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Customer Sales
2 weeks ago
SiteOne Services Cedar Rapids, United StatesSiteOne Atlantic Dr SW [Retail Associate / Team Member] As a Customer Sales & Service Rep at SiteOne, you'll: Assist customers with their questions and needs, either in person, via the phone or through online ordering; Pull and prepare inventory orders for customer pick up or del ...
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Selling Manager
2 weeks ago
Polo Ralph Lauren Factory Store Johnson Creek, United States**Position Overview**: · As the Selling Manager, you will contribute as a member of the Store Management team by executing strategic plans to ensure a profitable business. Success is achieved through championing new ways of selling tools and executing daily/weekly business object ...
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Associate Manager
2 weeks ago
Polo Ralph Lauren Factory Store Johnson Creek, United States**Position Overview**: · As the Associate Manager, you support the General Manager in the creation of strategic plans, managing the execution of plans to ensure a profitable business. Associate Managers are key decision makers in the absence of the General Manager, in addition to ...
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Commercial Parts Professional
3 weeks ago
Advance Auto Parts Johnson Creek, United StatesA rare opportunity to work for Advance Auto Parts within Kearns Motor Car Company in Johnson Creek, WI · What is a Commercial Parts Pro? · Professional-level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible fo ...
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Newcomer (m/f/x) in field sales for
3 days ago
Sapphire Technologies North Liberty, IA, United States FreelanceAt North Liberty, IA, we offer full support for your career planning We will help you find a cool job in sales or retail, even if you have no prior experience or are just starting out in your professional life. We also have great opportunities for career changers who are interest ...
Customer Sales - Iowa City, United States - Mediacom Communications
Description
Position:Customer Sales & Service Representative I, Front Counter (Non-Retail)
Are you the right candidate for this opportunity Make sure to read the full description below.Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team
Position Overview:
Provide a positive in-person customer experience in a prompt and professional manner related to the customers' needs and questions. Perform direct customer support for all customers consistent with Mediacom's policies and procedures.
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
Position Responsibilities:
Position Requirements:
Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards:Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here:Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer:When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
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Customer Sales professionals in Iowa City
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Carol Webster
currently studying nursing at college. Loving it!