Help Desk Analyst - Havertown

The municipality client is hiring an on-site Help Desk Analyst to support their team in Philadelphia. · Perform network solutions within Windows 10 involving Active Directory. · Note cases in GroupLink's eHelpdesk platform along with Genesys Cloud contact center application syste ...

A respected defense industry organization is conducting a confidential search for an IT Help Desk Analyst to provide first-line technical support in a fast-paced, high-volume environment. · ...

We are hiring for a full-time hybrid position (remote and in the office), working 40 hours per week. · Diagnose caller issues received through the Medical Marijuana Help Desk phone line. · Using a knowledgebase and other resources, offer solutions or recommended next steps. · ...

Do you want to learn about one of the nation's fastest growing industries? The Medical Marijuana Help Desk Support Analyst role offers you the opportunity to learn about, and work with the state of Pennsylvania's Medical Marijuana program. · ...

The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins resets and assistance getting through applications escalating tickets to tier two when necessary. · ...

We need exceptionally capable people for this role for our client. · Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformStrong customer service ski ...

Do you want to learn about one of the nation's fastest growing industries? The Medical Marijuana Help Desk Support Analyst role offers you the opportunity to learn about and work with the state of Pennsylvania's Medical Marijuana program. · ...

The Enterprise Center is seeking a Help Desk Analyst to work on-site for about 15-20 hours a week. The role involves reviewing network performance metrics, validating SD-WAN and Azure ExpressRoute connectivity, and checking network device health. The analyst will also review Azur ...

We are hiring an On-site Help Desk Analyst. · The ideal candidate should have at least two years' experience working in a single point contact help desk environment.Perform network solutions within Windows involving Active Directory. · Taking notes service calls cases GroupLink e ...

This job is for a Help Desk Analyst at Tri-Force Consulting Services Inc. The analyst will review network performance metrics, validate SD-WAN and Azure ExpressRoute connectivity, and confirm backup processes are running successfully. · The analyst will also review firewall, VPN, ...

This position requires an individual with experience in IT infrastructure and network operations. Responsibilities include reviewing network performance metrics, validating SD-WAN connectivity, and identifying capacity risks. · The ideal candidate will have strong technical skill ...

Help Desk Analyst provides support to end users for computer, application, system, device, access and hardware issues. · ...

The Service Desk Analyst will provide end-to-end ownership of user calls and incidents in the ITSM System (ServiceNow), supporting Windows 11 upgrade calls and providing communication with stakeholders during incident response. · Provide request fulfillment for Service Requests a ...

Provide the Service Desk as a single point of contact (SPOC) for providing end-to-end ownership User Calls Incidents and management of all Service Requests, including logging, tracking, resolution, and reporting in the ITSM System (ServiceNow). · ...

Provide the Service Desk as a single point of contact (SPOC) for providing end-to-end ownership User Calls Incidents and management of all Service Requests, · ...

We're on a mission to bring more distributed renewable energy online across the U.S. · Responding and resolving desktop support inquiries via our ticketing system, email, or phone. · Excellent communication skills are a must (face-to-face, written, and telephone) · ...

+Job summary · +Provide technical assistance, support, and advice to end users for hardware, software, and systems. · +Investigate and resolve computer software and hardware problems of users.Follow quality standards and displays strong customer service skills. · ...

We are looking for a skilled Help Desk Analyst II to join our team in King of Prussia.In this contract-to-permanent position you will provide technical support for end users. · ...

We are looking for a Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing customer service and resolving technical issues via phone, email or ticketing system. · Responsibilities include troubleshooting software and hardware prob ...

+We are seeking a Help Desk Analyst to support our business organization by analyzing and resolving user computer hardware and software issues. · +Technology Support & SetupTroubleshoot basic network connectivity issuesMaintain Microsoft Excel macro-based documents and assist wit ...