Branch Manager - East Peoria - MH Equipment

    MH Equipment
    MH Equipment East Peoria

    1 day ago

    Description
    Range: $70k - $80k, plus bonus based on branch performance
    Join the MH Equipment Team, where our focus and culture are centered on our beliefs that all people matter and are due honor and respect, passion inspires others and enriches lives. and purpose unites us in serving our customers and community.
    About MH Equipment:
    As a leader in material handling, with 34 locations across 10 states, we sell, rent, and service high-quality and affordable material handling equipment for varying applications and budgets.
    We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees' passions.
    Amazing Culture, Thriving Company, Terrific Opportunity.
    For more information on who we are and what we do, please visit our website at
    Requirements
    Job Summary: The primary function is to be the local leader promoting and instilling the MH culture while achieving the goals of the service, parts, sales, and rental departments for the branch.
    Job Responsibilities:
    • Lead the MH culture including the MH Vision, Mission, and Values.
    • Achieve financial goals set for the branch including service, parts, sales, and rental departments.
    • Develop and maintain key accounts.
    • Drive high customer service and resolve customer issues.
    • Contact customers to enhance customer relations and improve customer perception of the company by keeping them up to date on service progress.
    • Recruit, hire, and train new personnel including evaluating and disciplining employees.
    • Establish and maintain high communication levels within all departments.
    • Continuous improvements of the processes to maximize efficiency and improve customer experience.
    • Company goals to include effective job scheduling, billing efficiency, quoting and turnaround time.
    • Ensure execution of daily business duties for each of the departments such as credit approval for new customers, accurate invoicing, on time payment of invoices, WIP, PM completion, A/R, inventory, dispatching, etc.
    • Interact with other managers to improve operations, customer service, and profitability.
    • Lead a culture of safety including verbal instruction and reminders, support of safety initiatives, and maintaining good housekeeping.
    • Ensure proper tools and equipment are available and maintained in safe operating condition, including service vehicles and their image, safety, and maintenance.
    • Maintain records and following OSHA, HAZMAT, DOT, MSDS and other required regulations pertaining to the service department.
    • Act as a liaison with our represented manufacturers' factory service support departments.
    • Assist in obtaining timely technical assistance for our technical staff.
    • Administer authorization and reimbursement for factory support of warranty repairs.
    • Manage all branch financial funds such as checking accounts, petty cash, and credit cards.
    • Maintain excellent grounds and manage the maintenance of the branch.
    • Keep accurate documentation for all work performed.
    • Adhere to all Company Policies and Work Rules.
    • Present a professional image in personal appearance, dress and preparation
    • Perform all other duties as assigned.
    Position Requirements:
    • Primary core value is integrity.
    • A technical background (within material handling is a plus).
    • Management and supervisory experience leading a team of diverse employees.
    • Strong customer service skills.
    • Good computer skills and fluency with Microsoft programs.
    • Excellent verbal and written communication and comfortable speaking to groups and individuals.
    • Proven ability to maintain confidentiality.
    • Demonstrated ability to work independently, manage time effectively, multi-task, and meet deadlines.
    • Valid driver's license with good driving record.
    • Able to meet the physical requirements of the position
    Working Conditions: Hours will be 7:00 am to 4:00 pm Monday through Friday, plus whatever time is required to accomplish goals for the position. Flexibility to work when required and may exceed a 40-hour workweek with some overnight travel and weekend work. The position is exempt from paid overtime.
    Benefits:
    • Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, Family Life and Marriage Counseling, and His First Foundation.
    • Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match.
    • Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
    • Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
    • Company Support: Continuous training, safe working environment.
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