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    Associate Director Practice Operations- Ophthalmology - Baltimore, United States - University of Maryland Faculty Physicians

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    Description
    Responsible for the coordination, leadership and administration of assigned administrative /medical practices.

    Manages clinical, business office and other administrative functions of an ambulatory site, which may consist of a large single service, multiple practices or multiple services; and other duties as assigned.


    ESSENTIAL FUNCTIONS

    • Responsible for supporting, implementing of new practices.
    • Provides coordination of onboarding for new faculty and staff within the clinical practice locations.
    • Oversees and directs the implementation of departmental objectives, polices, and process to create standardization.
    • Coordinates and integrates services within the department with other departments, and with the System's primary functions. Participates in the selection of outside services, if needed.
    • Continuously assesses and improves the department's performance. Maintains appropriate control/assessment programs (if applicable).
    • Implements trainings and actively utilizes improvement strategies and tools to positively impact all aspects of operations.
    • In cooperation with departmental leadership, manages all on-site activities in such a way that promotes the satisfaction and welfare of the patients visiting the site.
    • Facilitates the purchasing of supplies, pharmaceuticals and office goods by working collaboratively with vendors. Assists in the selection of outside services; resolves issues related to services provided by outside vendors.
    • Works in partnership with Practice Operations Director and Divisions leadership to solve problems, resolves conflicts, enhances operations, and quality and safety.
    • Communicates operational issues to level of organization required to obtain timely and effective resolution.
    EDUCATION/EXPERIENCE


    • Master's degree from a four-year college or university or related field; or equivalent experience
    • 5-10 years of experience in a healthcare setting
    • At least 5 years of previous management experience


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