Manager, Remote Operations - Bethlehem, United States - Messer North America, Inc.

Messer North America, Inc.

Verified Company

Bethlehem, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary:

The Manager, Remote Operations manages the central control room of operators who are responsible for providing 24 x 7 remote plant operation for the business.

He/she provides direct supervision of the operator team and maintains an atmosphere focused on safety, operational excellence, and continuous improvement.

Why Messer?

Messer is the world's largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on.

The true strength of Messer is our people—at every level and in every role.

Join us and take pride in the impact you will make by providing solutions essential to our world and lives.

Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care.

Messer stands apart because we put what matters first, and you matter.

Principal Responsibilities:

Provide direct supervision of the team of Remote Operators and Lead Remote Operators with a focus on plant effectiveness through process troubleshooting and team capability development.
Drive improvement initiatives for the ROC centering on efficiency, risk reduction, digitalization, and operational excellence.
Responsible for execution of the production plan and power management plan. This includes the power company 24hour call center function for energy events.
Responsibility for ROC operator training. Overall ownership for both general and plant specific work procedures maintained by the ROC.
Manage the HSEQ and regulatory processes within the ROC including the Central QC unit.
Manage both new plant integration into the ROC and new business support requests (REACT).
Influence and collaborate with the field teams to enhance operational discipline (procedural compliance, TRP, J5 open items, etc.) across the organization.

Key Interface Detail - Internal/External:

Remote Operators
ROC Data Performance Team
Operations Center Production Engineers
Directors of Area Production
Zone Managers
Supply Chain Team
Messer Energy Services
Reliability Hub and Central Support Resources

Required Skills:

ASU process expertise
Possesses strong communications and visible leadership skills.
Ability to influence and build strong working relationships with key stakeholders in the organization.
Effective change management
Ability to think strategically, challenge the status quo and improve existing processes/ systems.
Strong analytical and organizational skills
Ability to develop and deliver training content.

Qualifications:

Bachelor's degree
Minimum 8 years of experience in a process plant related operations or engineering role

About Messer:

Messer's safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives.

We nurture lasting, meaningful relationships with customers, our communities, and with one another.

We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression.

We prioritize and invest in our people at every level of our organization - the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)