Client Support Representative - Horsham, United States - HRE Group

HRE Group
HRE Group
Verified Company
Horsham, United States

2 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Position:
Customer Service Representative

The Customer Service Representative is responsible for providing exceptional customer service to our clients. This position requires a personable, warm, and engaging personality that is able to effectively communicate with clients and co-workers. The CSR will be responsible for the overall customer experience and the overall client satisfaction.


Responsibilities:


  • Answer basic questions regarding Specialty Insurance policies, coverage, and premiums
  • Accurately enter and update policy information
  • Initiate changes or corrections to customer policies
  • Provide price quotes to prospective customers

Requirements:


  • 2+ years customer service or call center experience
  • Previous insurance experience is a plus
  • Excellent communication skills
  • Strong MS Office skills
  • Must be available for local or US travel 15 times yearly

Pay:
$ $22.00 per hour


Benefits:


  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year
  • 2 years

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Inperson

Work Location:
In person
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