- Updates and maintains customer database by setting up new employer groups with employee benefits, processes administrator online access, processes employee enrollments and changes based on eligibility guidelines and approves and rejects changes as necessary. Reviews manual 125 flex reimbursement requests to determine eligible expenses and keys claims to system. Works with plan administrators and members to educate them on flex requirements for reimbursements.
- Reviews daily error reports to determine any action required to resolve potential coverage issues. Works monthly overage dependent report to review dependent eligibility status and monthly life conversion report to send letters to employees who have lost coverage.
- Initiates and sends the electronic eligibility files to carriers. Processes any errors received from carriers once files are loaded into their system.
- Produces monthly billing that generates a billing notification to administrators. Responds to verbal and written inquiries from employers regarding eligibility, administration, and billing.
- Works in a team environment to identify process improvements to share with leadership.
- Images and indexes employer and employee forms, emails, and documents.
- Provides online enrollment support to plan administrators and customers.
- Provides additional administrative support for all employee benefits which includes problem identification, research, and resolution.
- Gathers and provides evidence for quarterly SOC audit.
- Other testing, projects and duties as assigned related to the job.
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Service Coordinator
3 weeks ago
Convergint Urbandale, United States· Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Coordinator to join our amazing culture. As a Service Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows. · For information about how we use ...
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Service Coordinator
3 weeks ago
Convergint Urbandale, United StatesConvergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Coordinator to join our amazing culture. As a Service Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows. · For information about how we use you ...
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LTSS Service Coordinator
1 day ago
Elevance Health Des Moines, United States Full timeJob Description · : LTSS Service Coordinator Location: This is a field based position. Candidate would need to meet face to face with patients in and around Monroe County, IA. · The LTSS Service Coordinator is responsible for conducting service coordination functions for a def ...
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Sales and Service Coordinator
2 weeks ago
Sephora West Des Moines, United States Full timeJob ID: 248335 · Store Name/Number: IA-Jordan Creek (0210) · Address: 101 Jordan Creek Parkway, West Des Moines, IA 50266, United States (US) · Hourly/Salaried: Hourly (Non-Exempt) · Full Time/Part Time: Full Time · Position Type: Regular · Your Role at Sephora: As a Sales and Se ...
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Service Coordinator
3 weeks ago
Tristate Equipment Grimes, United StatesDo you thrive in a dynamic environment where organization and communication are paramount? Are you comfortable juggling multiple tasks and ensuring smooth project flow? If so, our Service Coordinator role might be the perfect fit for youTri-State Overhead Crane has been building, ...
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Customer Service Operations Coordinator
2 weeks ago
ChildServe Johnston, United States Full timeCustomer Service Operations Coordinator (Full-Time) · Admin & Support (Operations, Accounting, HR, HIM, Marketing) Johnston, Iowa · Apply · Description · ChildServe is looking for a Customer Service Operations Coordinator to provide administrative support to our staff, famili ...
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Service Desk Coordinator
3 weeks ago
Paul Mitchell Schools Des Moines, United StatesPaul Mitchell The School St. Louis is seeking a qualified Service Desk Coordinator. · Do you have a gift for excellent customer service and thrive in an upbeat environment? As a part time or full time Service Desk Coordinator at Paul Mitchell The School St. Louis, you will have ...
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Advantage Services Coordinator
2 weeks ago
CommonBond Communities Des Moines, United StatesCommon. Bond Communities invites qualified applicants to apply for an Advantage Services Coordinator position in St. Paul, MN. This position is full-time Monday-Friday (40 hours a week), with regular hours, plus some evenings and weekends throughout Coordinator, Service, Retail, ...
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Full Time Service Coordinator
3 weeks ago
Vibrant Homecare Des Moines, United States Full timeJoin the Vibrant FAMILY Our team has a lot of fun all while doing GREAT WORK for those who need it · Benefits · 8:00 AM – 5:00 PM NO WEEKENDS, NO ON CALL · Health Insurance Options · 401K with COMPANY MATCH · PTO · Casual/Fun/Supportive Office Environment · Furry Office Companion ...
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Service Coordinator I
1 day ago
Principal Financial Group Urbandale, United StatesWhat You'll Do · As a Service Coordinator I within our Enterprise Document Services department, you'll coordinate, monitor, and efficiently align resources across capabilities (people and equipment) and across multiple operational areas. You'll work closely with business partners ...
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Personal Service Coordinator
1 week ago
The Easter Seal Society of Iowa Des Moines, United StatesJob Description · Job DescriptionEasterseals is seeking a compassionate and dedicated Personal Services Coordinator to join our team · In this position in Easterseals AIM program, (Achieving Independent Methods), you will play a vital role in supporting individuals with disabilit ...
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LTSS Service Coordinator
2 weeks ago
Elevance Health Des Moines, United StatesAnticipated End Date: Position Title:LTSS Service Coordinator - Polk County, IAJob Description:LTSS Service CoordinatorLocation: This is a field based position. Candidate would need to meet face to face with patients in and around Polk County, IA.The LTSS Service Coordinator is r ...
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Service Coordinator
1 week ago
Ingersoll Rand Ankeny, IA, US, United StatesIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identi ...
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Service Coordinator
1 week ago
Ingersoll Rand Ankeny, IA, United StatesIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identi ...
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Service Coordinator
1 week ago
Ingersoll Rand Ankeny, IA, United StatesIngersoll Rand is committed to achieving workforce diversity reflective of our communities. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, ...
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Service Coordinator
2 weeks ago
The Waldinger Corporation Des Moines, United States· The Waldinger Corporation is a growing mechanical, electrical, plumbing, and Sheet Metal industry leader. We are looking for an eager, detailed Coordinator to join our Des Moines office location. This individual will coordinate customer service requests from initiation to comp ...
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Industrial Service Coordinator
2 weeks ago
Tri-State Equipment Grimes, United StatesJob Description · Job DescriptionDo you thrive in a dynamic environment where organization and communication are paramount? Are you comfortable juggling multiple tasks and ensuring smooth project flow? If so, our Service Coordinator role might be the perfect fit for you · Tri-Sta ...
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Blue Horizon Enterprises Ogden, IA, United States Freelance**Responsibilities**: · - You are responsible for the opening, preparation and follow-up as well as the supervision of our commercial and technical training courses. You are the direct contact person for our customers and instructors and provide advice on the topic of further edu ...
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Life Services Coordinator
2 weeks ago
Pivotal Health Care Ames, United StatesJob DetailsJob LocationNorthridge Village - Ames, IAPosition TypeFull Time & Part TimeDescriptionNorthridge Village is an innovative, beautiful, 5 star, boutique style senior living community. Our mission is simple: to enrich the lives of our residents through purpose, passion & ...
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Service Dispatch Coordinator
1 week ago
Casey's General Store, Inc. Ankeny, United StatesCasey's Store Support Center in Ankeny, IA, is searching for a full-time Service Dispatch Coordinator to join our Field Support Services Team. Our Field Support Services Team is responsible for assisting with the construction, maintenance, and repair Dispatch, Coordinator, Servic ...
Member Services Coordinator I - Johnston, United States - Iowa Bankers
3 weeks ago
Description
The Member Services Coordinator reviews and keys manual 125 claim reimbursement submissions. Processes and approves eligibility changes to member database to produce an accurate monthly billing statement. Sends enrollment files to carriers and works with carriers and members to correct error reports and update database by performing the following duties.
Required Education: High school diploma or general education degree (GED).
Required Work Experience: Two to five years of related experience and/or training, or equivalent combination of education and experience.
Technology Skills: Proficient with Microsoft Office
Required skills or trats for the position: Ability to organize and prioritize tasks and work assignments; ability to complete multiple tasks simultaneously with accuracy and quality. Excellent written and oral communication skills. Strong analytical and research skills with great attention to detail. Strong math and accounting skills. Solid problem identification and resolution and decision-making skills.
Specialized Training/Certifications: Must be willing to obtain Iowa Accident Health and Life insurance license within the first year of employment.
