Retail Sales Associate - Rock Hill, United States - AutoZone

AutoZone Rock Hill, United States

1 week ago

Part time

Description

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AutoZone Human Resources Customer Satisfaction **Retail Sales Associate (Part-Time)**

CAROUSEL_PARAGRAPH

Rock Hill, South Carolina

Stores - Retail

USA3631S164P

AutoZone-US ** Share Job**

** Job Description**

**Position Summary**

AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.

**Position Responsibilities**

Provides WOW Customer Service

Ensures assigned store tasks are completed in a timely manner on assigned shift

Operates cash registers and follows established cash handling procedures

Follows company policies and loss prevention procedures

Maintains a safe working environment including PPE (Personal Protective Equipment)

Maintains store appearance and merchandising standards as directed

Ensures that merchandise is restocked and placed in their respective areas

Utilizes ZNET to help customers locate merchandise or find suitable alternatives

Maintains product knowledge and current promotions through AutoZone systems and information sources

Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs

Utilizes OBDII to read codes from customers automobiles

Ability to diagnose automobile problems and recommend solutions

Communicates with managers regarding customer concerns and employee matters

Actively engaged in developing more effective customer service skills

Provides honest and trustworthy advice to customers regarding the best products that fit the customers expectations

**Position Requirements**

High School diploma or equivalent

Basic knowledge of automotive parts is required

Excellent communication and decision making skills

Ability to lift, load, and deliver merchandise

Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

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