Sales Associate - Rocky Hill, United States - Individually Owned and Operated Ace Hardware Store
2 weeks ago
Description
Responsibilities:
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and aftersales services)
- Answer customers questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Crosssell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay uptodate with new products/services
Skills:
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fastpaced environments
- Flexibility to work various shifts
- Fill customer propane tanks
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