- Assists design team leads with assigning work, allocating resources, and managing capacity within Adobe Workfront and other project management platforms
- Serves as a primary point of contact for a group of marketing requesters throughout the work lifecycle to provide proactive updates to stakeholders
- Independently handles client-facing communication to provide excellent customer service to stakeholders
- Assists in driving operational excellence through partnership and collaboration across various high functioning teams
- Ensures efficient routing of requests across the MSO spectrum to ensure adherence to SLAs
- Collaborates with other members of the traffic team to build intake forms, project templates, and workflows within Adobe Workfront and other project management platforms
- Adobe Workfront experience preferred
- Proven client support experience, customer-oriented and ability to adapt/respond to different types of personalities
- Ability to develop partnerships and be seen as trusted partner and resource with clients across internal and external stakeholders, offering consultation, solution-building and strategic support
- Exhibits solid written, verbal, and non-verbal communication skills with the ability to effectively interact with all clients and stakeholders throughout organization
- Collaborative with some experience working within complex, matrixed organizations
- Solid analytical skills and deadline driven, with ability to ensure quality while delivering on deadline and at pace
- Strong time management, organizational skills, and attention to detail with the ability to oversee the management of projects and requests in a fast-paced environment
- Track record of learning and applying new technologies quickly
- Experience communicating technical concepts to non-tech-savvy end users
- Assists in identifying ways to work more efficiently/effectively and improve operational processes
- Successful history of balancing priorities simultaneously, while working under tight time constraints and meeting deadlines
- Approaches project and customer challenges with respect, optimism, creativity, a collaborative spirit, an intentional mindset, and ingenuity
- Willing to jump in wherever assistance is needed, no task is too small
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Client Specialist
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AllianceBernstein Holding L.P. Nashville, United StatesJob Description · We are looking for a Client Specialistto join Bernstein's Private Wealth Management team to support the onboarding of clients across all 19 domestic offices. This dynamic role will require candidates to work closely with our internal teams with a specific focus ...
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Client Specialist
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AllianceBernstein Nashville, United StatesJob Description · We are looking for a Client Specialistto join Bernstein's Private Wealth Management team to support the onboarding of clients across all 19 domestic offices. This dynamic role will require candidates to work closely with our internal teams with a specific focus ...
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AllianceBernstein Holding L.P. Nashville, United StatesJob Description · We are looking for a Client Specialistto join Bernstein's Private Wealth Management team to support the onboarding of clients across all 19 domestic offices. This dynamic role will require candidates to work closely with our internal teams with a specific focus ...
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Client Specialist
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AllianceBernstein L.P Nashville, United StatesWe are looking for a Client Specialist · to join Bernstein's Private Wealth Management team to support the onboarding of clients across all 19 domestic offices. This dynamic role will require candidates to work closely with our internal teams with a specific focus on opening new ...
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Client Services Specialist
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CBRE Nashville, United StatesClient Services Specialist · Job ID · 161356 · Posted · 24-Apr-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Sales Support · Location(s) · Nashville - Tennessee - United States of America · As a Client Services Specialist, you will provide g ...
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CB Richard Ellis Nashville, United StatesClient Services Specialist · Job ID · 161356 · Posted · 24-Apr-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Sales Support · Location(s) · Nashville - Tennessee - United States of America · As a Client Services Specialist, you will provide g ...
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Client Specialist ll
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Snelling Staffing El Paso, Texas Nashville, United StatesAs part of the Marketing Services Organization (MSO) the Client Services Specialist II will be focused on creative project intake and workflow management, using Adobe Workfront, to deliver on efficient and optimized shared services operations. This position will be responsible fo ...
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Client Specialist ll
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Snelling Staffing El Paso Texas Nashville, United StatesAs part of the Marketing Services Organization (MSO) the Client Services Specialist II will be focused on creative project intake and workflow management, using Adobe Workfront, to deliver on efficient and optimized shared services operations. This position will be responsible fo ...
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Family Office Services Client Specialist
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First Horizon Bank Nashville, United States· Location: On site at location listed in job posting. · Summary · Provides consulting and strategic services to various banking business lines through development of strategies and programs for enhancement of the Customer Experience, to include but not be limited to support/dev ...
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Family Office Services Client Specialist
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First Horizon Bank Nashville, United StatesLocation: On site at location listed in job posting. · Summary · Provides consulting and strategic services to various banking business lines through development of strategies and programs for enhancement of the Customer Experience, to include but not be limited to support/deve ...
Client Specialist ll - Nashville, United States - Snelling Staffing El Paso, Texas
Description
As part of the Marketing Services Organization (MSO) the Client Services Specialist II will be focused on creative project intake and workflow management, using Adobe Workfront, to deliver on efficient and optimized shared services operations.
This position will be responsible for facilitating marketing shared services at scale by coordinating the daily operations of a moderate scope of work.
This is a support role for the Marketing Services Operations Manager.This individual possesses a high level of sophistication when managing clients and daily activities.
The person in this role will own communication with stakeholders for all incoming work requests within their assigned region to ensure client needs are matched with the proper service offering.
REQUIRED:
Experience with traffic management or project management of
creative requests
– OR Experience with creative production or marketing, but they want to go into more of a supportive role working with data or project management of creative requests.
REQUIRED:
Past experience working for a creative agency, printshop or internal creative/marketing department
REQUIRED
Actual working experience with Workfront or other creative project management system (Asana, Wrike, etc) – real work experience, not just viewing training videos
REQUIRED:
someone who is tech savvy and picks up new software easily
REQUIRED:
someone who is very organized and has a passion for data and analytics
Responsibilities:
Monitors new incoming creative requests through Adobe Workfront and reviews for accuracy before assigning work to the correct team
Medical Doctorate (MD) Required or Doctor of Pharmacy (PharmD) or a Bachelor's degree is required