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Baton Rouge

    receptionist/accounting - Baton Rouge, United States - Gerry Lane Cadillac

    Gerry Lane Cadillac
    Gerry Lane Cadillac Baton Rouge, United States

    3 weeks ago

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    Description

    What We Offer:

    • Professional & Drug Free Work Environment
    • Performance Rewards
    • Benefits - Medical - Dental - Vision - 401K
    • Paid Vacation
    • Continuous On-The-Job Training and Development
    • Employee Vehicle Purchase Plan

    This position is assigned responsibilities for accounts payables and receptionist functions. A good understanding of how accounts payables processes work and fast and accurate data entry is a key element for this position.

    Hours

    • Monday 10am - 7pm
    • Tuesday - Friday 7am - 4pm

    Responsibilities:

    • Complete check runs weekly.
    • Match, batch, code and enter invoices
    • Ensure that the processing of all invoices is completed properly.
    • Process checks for payment of all invoices as necessary.
    • Research and resolve accounts payable issues with vendors.
    • Manage email to ensure all questions have been answered and invoices processed.
    • Takes phone calls and responds to any questions from departments or vendors as it relates to invoice payments.
    • Maintain frequent contact with internal and external customers in order to address all payment issues.
    • Research old/outstanding invoices.
    • Process month end.
    • Calculate the customer's bill using the dealership's computer system
    • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
    • Make change accurately and issue receipts to customers
    • Answer phones and direct consumer to the proper department and follow up in a timely manner
    • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
    • Operate switchboard telephone system
    • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
    • Assist the managers with various clerical duties as needed
    • Be friendly, professional, courteous and efficient when working with all customers and employees
    • Familiarize yourself with department structures & internal procedures for assisting customers efficiently
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