Clinical Manager of Recovery Services - Wellfleet, United States - Outer Cape Health Services

Outer Cape Health Services

Verified Company

Wellfleet, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Clinical Manager of Recovery Services

Our Culture:
Why work with us?

Joining Outer Cape Health Services isn't just about taking on a new role; it's about embracing a mission that goes beyond the day-to-day.

Here, you become part of a dedicated team committed to safeguarding and nurturing invaluable community health resources.

Our ethos is built on creating a vibrant and inclusive workplace where every team member is valued and recognized for their unique contributions.

Who We Are:

Our mission is to provide a full range of primary health care and supportive social services that promote the health and well-being of all who live in or visit the ten outermost towns of Cape Cod.

OCHS now cares for more than 18,000 patients annually, and no one is denied access to services due to an inability to pay.

Founded in 1987 through the merger of Health Associates of Provincetown (established in 1972) and the AIM Medical Center in Wellfleet (established in 1966), Outer Cape Health has a long history of successful growth and expansion in pursuit of this mission.

As a Patient-Centered Medical Home, OCHS holds itself to the highest standards.

Ensuring patients have access to care when they need it and request it, and validating that staff are working at the top of their licensures, are foundations of this model.

Our Core Competencies:

At Outer Cape Health Services, our core competencies are the foundation upon which our organization is built, guiding us in our mission to deliver exceptional health services to our communities.

Our focus on fostering teamwork ensures that we operate as a cohesive unit, valuing each member's contribution and working synergistically towards common goals.

Integrity and honesty stand at the heart of everything we do, creating a culture of trust and respect among our team and the communities we serve.

Embracing technology, we continually seek innovative solutions to enhance our services and operations.

Finally, being patient-centered, we prioritize the needs and well-being of those we serve, striving to exceed expectations and make a meaningful difference in their lives.

A day in the life of this role:

Outer Cape Health Services (OCHS) believes in the full integration of primary care and recovery services care for the best possible outcomes in overall patient health.

The Manager of Recovery Services will ensure the high-quality provision of care for all OCHS patients across all demographics, establishing and implementing clinical standards of care, policies and procedures consistent with sound mental health and recovery practices.

Summary of duties:

Manage Recovery services Standards

Establish and implement clinical standards of care as well as policies and procedures consistent with organizational goals and sound substance use disorder (SUD) treatment practices.
Oversee development and updating of clinician manual; develop protocols and ensure compliance of recovery services staff with these policies and procedures.
Establish and maintain an ongoing program to orient, evaluate, and appraise new recovery services staff and clinicians.
In accordance with regulations and requirements in the Commonwealth of Massachusetts, must provide direct in person (preferably) supervision of all Licensed Clinical Social Workers (LCSW), Licensed Mental Health Counselors (LMHC) and other nonindependent recovery services clinicians hired at OCHS. This supervision includes but is not limited to evaluation of work, ongoing feedback in the spirit of performance improvement, and review and signoff of all patient notes in the EPIC system.
Comply with and ensure all recovery services clinicians comply with the payor requirements for reimbursement.
In collaboration with HR, responsible for recruiting and hiring of recovery services staff including arranging for appropriate interviews and reviewing references.
Establish and maintain clinical education program by providing clinical discussion at meetings.
Develop and oversee quality assurance programs in all recovery service areas of every OCHS Health Center; submit reports and recommendations to executive leadership.
Maintain familiarity with mental health/moral and mental health/legal issues related to practice of mental health and recovery services and serve as resource to staff in these areas.
Ensure that any recovery services research conducted at OCHS meets the highest standards of ethics and patient care
Collaborate and partner with the Clinical Manager of Behavioral Health on mutual or intersecting projects and initiatives.
Collaborate with the Chief Medical Officer and Medical Directors on recovery services integration within primary care.

Administrative Role

Assume responsibility in collaboration with Operations Director and BH Clinical Manager, for OCHS and the development of new recovery services and programs.
Report regularly to senior leadership on activities of the Recovery Services staff,