- Must be able to lift and carry supplies or and inventory up to 25 pounds
- Must be able to perform all essential duties with or without accommodation.
-
Lead Mandarin Concierge
3 weeks ago
Parkwest Casinos / Fortiss LLC Bell Gardens, United StatesParkwest Bicycle Casino is looking for a Bilingual Lead Mandarin Concierge. Love customer service and meeting new people? This might be the job for you. · Qualified individual will assist guest with any need for translation/interpreting in the casino floor. Acts as liaison betwe ...
-
Resident Relations Specialist
1 week ago
FirstService Residential Los Angeles, United States**Job Overview:** · The **Resident Relations Specialist \("RRS"\)** supports the General Manager \("GM"\) and/or the Resident Relations Supervisor by providing exceptional, responsive service to every resident or guest they encounter\. The RRS is the interface who executes a vari ...
-
Doorperson
3 weeks ago
Mandarin Oriental Hotel Beverly Hills, United States Full timeDoorperson · Apply now Position: Doorperson (Full time #529910) · Property / Office: Mandarin Oriental Residences, Beverly Hills · Location: Beverly Hills, CA, United States · We love perfectionists and we're looking for more to join us as a Doorperson for our exciting opening o ...
-
Concierge Navigator
1 week ago
Alignment Healthcare Orange, United States Full timeJob Number6774Workplace Type:Fully RemoteRemote - CA,California By leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart culture, Alignment Health is revolutionizing health care for seniors From member e ...
-
Resident Relations Specialist
5 days ago
FirstService Residential Irvine, United States Part time - RegularJob Overview: · The Part Time Resident Relations Specialist ("RRS") supports the General Manager ("GM") and/or the Resident Relations Supervisor by providing exceptional, responsive service to every resident or guest they encounter. The RRS is the interface who executes a variety ...
-
Doorperson
3 weeks ago
Mandarin Oriental Hotel Group Beverly Hills, United StatesDoorperson · Apply now Position: Doorperson (Full time #529910) · Property / Office: Mandarin Oriental Residences, Beverly Hills · Location: Beverly Hills, CA, United States · We love perfectionists and we're looking for more to join us as a Doorperson for our exciting opening of ...
-
Key Accounts Customer Service Representative
1 week ago
Pelican Products Torrance, United StatesSUMMARYUnder minimum supervision, provides excellent customer service and maintains strong customer relations with Pelican's Concierge Customer network. This consists of account management from order entry through shipment, including proactively reporting on the status of orders ...
-
Lifestyle Ambassador
4 weeks ago
Mandarin Oriental Residences, Beverly Hills Beverly Hills, United StatesSpanning a full city block atop Beverly Hills' famed Golden Triangle, moments from the world-famous Rodeo Drive, Mandarin Oriental Residences, Beverly Hills brings legendary service and the distinct privileges of boutique living to the heart of this prestigious neighborhood. As t ...
-
Property Manager
19 hours ago
cozy living suites usa inc Arcadia, United StatesOverview: · Key Responsibilities · - Correspond with the guest prior to arrival and during their stay · - Concierge service for check-in and check out-in time · - Follow-up on requests and complaints and provide exceptional customer service · - Respond to after-hour emergency pho ...
-
Key Accounts Customer Service Representative
1 month ago
Pelican Torrance, United States OTHERSUMMARY · Under minimum supervision, provides excellent customer service and maintains strong customer relations with Pelican's Concierge Customer network. This consists of account management from order entry through shipment, including proactively reporting on the status of ord ...
-
Key Accounts Customer Service Representative
1 week ago
Pelican Products, Inc. Torrance, United StatesSUMMARY · Under minimum supervision, provides excellent customer service and maintains strong customer relations with Pelican's Concierge Customer network. This consists of account management from order entry through shipment, including proactively reporting on the status of orde ...
Lead Mandarin Concierge - Bell Gardens, California, United States - Fortiss LLC / Parkwest Casinos
Description
Overview:
Parkwest Bicycle Casino is looking for a Bilingual Lead Mandarin Concierge. Love customer service and meeting new people? This might be the job for you.
Qualified individual will assist guest with any need for translation/interpreting in the casino floor. Acts as liaison between guests and Gaming staff, keeps customers informed about promotions and Advertising/Marketing programs. Oversees Mandarin Concierge staff on day-to-day operations.
Responsibilities:
Trains new and current staff on new procedures or promotions as directed by gaming manager.
Oversees day-to-day operations of the Mandarin Concierge staff to include schedules and documents areas of improvement or deficiencies for the gaming manager to review.
Reproduce statements in another language for unique listening or reading audience.
Hosting Special Events and functions where translation in Mandarin is needed.
Answers a high volume of calls or inquiries with an appropriate, cheerful, and helpful greeting.
Handles and may answer certain customer concerns or direct the matter to the appropriate person and assists them through the proper channels.
As needed, perform data entry for player tracking, rewards system, and marketing promotions.
Maintain positive customer relations at all times.
Perform other duties as assigned.
Qualifications:
High School Diploma or General Education Degree (GED).
Prior Hospitality and/or marketing experience desired or equivalent combination of education and experience.
Fluency in speaking, reading and writing Mandarin language into English required.
Must be able to pass mandatory screening including a background check and drug test.
Must be at least 21 years of age.
Able to deal effectively and interact well with customers and co-workers.
Able to resolve problems/conflicts in a diplomatic and tactful manner.
Available for full time work which may include weekends and evening scheduling; and ready for all programs and activities. Able to work varied shifts and flexible schedules.
Able to communicate clearly with team members.
Requires strong organizational skills and the ability to multitasks effectively.
Able to work independently
Able to work within a team environment
Physical and Mental Requirements
EEO Statement:
Parkwest Casino is an equal opportunity employer.
All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.
Min:
USD $22.00/Hr.
Max:
USD $25.00/Hr.
