-
Customer Experience Specialist
3 weeks ago
Direct Supply, Inc. Milwaukee, United States Full timePosition Summary: · Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. · In the Customer Experience Specialist position, you'll play ...
-
Patient Experience Specialist
6 days ago
CONNECT CHIROPRACTIC LLC Milwaukee, United StatesJoin Connect Chiropractic in Wauwatosa, WI as a full-time Patient Experience Specialist - Office Flow Coordinator today We are currently looking for an attentive individual to join our chiropractic office's supportive culture. · Become our Patient Experience Specialist - Office ...
-
Customer Experience Specialist
4 days ago
Direct Supply Milwaukee, United StatesPosition Summary:Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.In the Customer Experience Specialist position, you'll play a crucia ...
-
Customer Experience Specialist
3 weeks ago
IncredibleBank Eagle, United StatesCategory · Community Banking · Description · We know what youre thinking. "What kind of name is IncredibleBank?" · Well, were glad you asked. · With a name like IncredibleBank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our te ...
-
Customer Experience Specialist
2 weeks ago
Direct Supply Milwaukee, United StatesDIRECT SUPPLY · Customer Experience Specialist · MILWAUKEE , · Wisconsin · Apply Now · JOB REQUIREMENTS: Position Summary: Direct Supply is building the futureof healthcare technology with industry-leading products, solutions andplatforms to help improve the lives of million ...
-
Customer Experience Specialist
1 week ago
WeatherPro Exteriors West Allis, United StatesDo you love problem solving and helping others? · WeatherPro Exteriors is seeking a Customer Experience Specialist who is passionate about delivering the highest level of service to our customers. The Customer Experience Specialist plays a critical role as they serve as the first ...
-
Orchestrate Experience Specialist
3 weeks ago
EVERSANA Milwaukee, United States**Company Description** · At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commerc ...
-
Customer Experience Specialist
2 weeks ago
Direct Supply Milwaukee, United StatesPosition Summary: · Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. · In the Customer Experience Specialist position, you'll play a ...
-
2nd Shift Ultrasound Technologist
1 week ago
Advocate Health Hartford, United States Part timeMajor Responsibilities:Competently operates ultrasound equipment to perform general, vascular and/or cardiac procedures/studies. Accurately differentiates between normal and pathologic findings. · Reviews patient's medical record to obtain necessary clinical information includin ...
-
Senior physician in gynecology and obstetrics
2 weeks ago
Atlas Ventures Hustisford, United StatesA secure job with diverse tasks in the operating room, delivery room, outpatient clinic, and on the wards · Good work-life balance · Modern equipment and short decision-making processes · Supervision of junior doctors · Currently, we are looking for a senior physician for gynecol ...
-
Nursing specialist
2 weeks ago
Phoenix Innovations Theresa, United StatesTasks · Nursing Specialist (m/f/d) at Korian: Your New Job with a PurposeAre you looking for a job that is different? One where you can do good and experience a sense of purpose while enriching lives? Then we have a job offer for you: join us and become part of a team as a certif ...
-
Radiant Enterprises Falls Village, United Statesakut Doc is a specialist in the recruitment and placement of doctors within the akut... Med Group, which is the nationwide market leader for medical professionals. We advise and support doctors in their search for a suitable position, helping them to achieve their personal career ...
-
Specialist in General Medicine
2 weeks ago
Infinity Technologies Adell, United StatesAre you looking for a new professional challenge? Then we have an exciting opportunity for you On behalf of our client, a general practitioner's office in Freiburg im Breisgau, we are currently seeking a specialist in general medicine (m/f/d) for a permanent position. akut Doc is ...
-
Senior physician in gynecology and obstetrics
2 weeks ago
SilverWorks Berlin, United StatesYou will be responsible for the specialist care and treatment of patients in all areas of gynecology and obstetrics · Your expertise will be required in both surgical and conservative treatment · Leading a highly qualified team will be part of your daily tasks, as well as activel ...
-
Warehouse specialist
2 weeks ago
SilverLinx Kekoskee, United StatesWhat we offer · Equal pay from day one with a salary of 23.26 EUR · A 35-hour work week with a permanent contract · A flexible start time between 6 and 8 am · Shift allowances · Inflation bonus of 1,500 € once a year · 13.52 salaries per year (vacation pay, Christmas bonus, colle ...
-
Doctor (male/female/diverse) for on-call duty
2 weeks ago
Radiant Ventures Harbor Hills, United StatesStarting immediately: for the specialist hospital at the Mariaberg location, full-time or part-time · The specialist hospital for child and adolescent psychiatry in Gammertingen-Mariaberg is a facility with inpatient and partial inpatient places. This includes an outpatient clini ...
-
Specialist in Laboratory Medicine
2 weeks ago
Apex Innovations Berlin, United StatesAre you looking for a new professional development opportunity? Then we have an exciting challenge for you. · On behalf of our client, a large institute in the Mainz area, we are looking for you as a specialist in laboratory medicine (m/f/d) in full-time or part-time. · akut Doc ...
-
Specialist in Internal Medicine
2 weeks ago
Stellar Ventures Milo, United StatesMilo 'akut Doc is a specialist in the recruitment and placement of doctors within the akut... Med Group, which is the leading nationwide partner for medical professionals. We provide advice and support to doctors in their search for a suitable position, helping them to achieve th ...
-
Tax clerk
2 weeks ago
Crimson Technologies Shorewood, United StatesLeading by conviction · As the BBH Group, we develop tailor-made solutions for the legal, business, tax, and strategic challenges of our clients. Through forward-thinking, decisive action, and constant development, we offer full-service consulting at the highest level to companie ...
-
Healthcare and nursing assistant
2 weeks ago
Skyline Solutions Laura, United StatesJob Description: Laura Health and Nursing Assistant / Nursing Specialist / Geriatric Nurse (m/f/d) for an open psychiatric ward · Your Profile · You have completed a vocational training in health and nursing care / You are a nursing specialist (m/f/d), health and nursing assistan ...
Customer Experience Specialist II - Hartford, United States - Broan-NuTone
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Broan-NuTone leads the residential ventilation industry in North America with our innovative products, fulfilling our mission to improve people's lives through better air.
We are present in more than 110 million homes in North America and are proud to move almost 13 trillion cubic feet of fresh air per year.
Our 2,000+ entrepreneurs operate in four countries and our quality products are made by five manufacturing facilities we own and by trusted supply partners.
Our leading brands include Broan, NuTone, Zephyr, Best, Venmar, and vanEE.
At Broan-NuTone we are all about growth, so we have a one-page Growth Agenda that serves as our true north at all levels in the organization.
Founded in 1932, Broan-NuTone is the largest company in Madison Air, one of the world's largest privately held companies with 8,000 entrepreneurs, $10 billion in enterprise value, and 42 manufacturing facilities in 11 countries around the world.
Madison Air's mission to make the world safer, healthier, and more productive through the transformative power of air brings us all together.
We are also passionate about the safety of our entrepreneurs, a culture that promotes safety, innovation, growth, a bias for action, and building trust.
This is a hybrid role that would require commuting to our Hartford, WI headquarters multiple times a week.Job Summary:
Experienced Customer Experience Specialist that exemplifies expectations to customers.
Under the direction of the Customer Experience Management team this position will take on various new responsibilities.
The Customer Experience Specialist II position incorporates all responsibilities of the Customer Experience Specialist I, in addition to the responsibilities below.
Field incoming customer requests via Phone, Email, Fax, and Letter
Resolve customer concerns by asking probing questions to determining their primary concern, selecting and explain the best solution and follow up to ensure resolution
Recommend potential products by analyzing customer needs
Obtain necessary information from customers to adequately follow up
Document important customer information in AS400 and Salesforce
Process orders, order changes, cancellations, adjustments, and credits
Foster and maintain relationships with customers to continuously improve our retention rate
Maintain updated knowledge of all company products to provide adequate education to customers
Attend all required internal meetings as assigned, which may require coming into the office
Perform tasks and duties as assigned by management
(Continued Expectations for Level II)
Proficient in company procedures
Proficient in company systems
Proficient in product knowledge
Promote continuous improvement in the customer experience channel/overall team
Become a key contact for the channel for both internal and external customers
Attend meetings when required for customer support of accounts and to review information when needed from different parts of the organization
Have the ability to take on new functions that me currently be undefined (adaptability)
Perform tasks and duties as assigned by management
Job Requirements:
High School Diploma or equivalent
1 + years of customer service experience
Excellent written and verbal communication skills
Basic computer skills and excellent phone disposition
Experience with CRM systems preferred
Willingness to work independently or as part of a team
Coachable; Adaptable; Team Player
#J-18808-Ljbffr