Customer Support Representative - Elkridge, United States - Star Financial Services, Inc
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Star Financial Services, Inc
Elkridge, United States
Verified Company
3 weeks ago
Description
Customer Sales and Support Representative - Bilingual (Spanish)Responsibilities:
- Assist customers with product inquiries, orders, and sales transactions.
- Provide personalized recommendations and solutions to meet customer needs.
- Process orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
- Maintain customer records and update databases with relevant information.
- Collaborate with internal teams to resolve customer issues and escalate complex issues as needed.
- Perform data entry tasks with precision and accuracy.
- Utilize Microsoft Excel for data analysis and reporting purposes.
- Uphold company policies and procedures while always delivering exceptional customer service.
Qualifications:
- 1 to 3 years of previous experience in customer service, sales, or a related field preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a genuine desire to help people.
- Demonstrated ability to multitask, prioritize tasks, and manage time effectively.
- Attention to detail and a high level of accuracy in data entry.
- Ability to work independently and in a team in a fastpaced environment.
- Adaptability and willingness to learn new systems and processes.
- High school diploma or equivalent; additional education or training is a plus.
Why Join Us:
- Competitive salary, flexible schedule, and performance bonus.
- Opportunities for career growth and advancement within a thriving company.
- Collaborative and supportive work environment.
- Make a meaningful impact by providing exceptional service to our valued customers.
- Join a team of passionate individuals dedicated to excellence and innovation.
If you are a motivated and customer-focused individual with a passion for sales and support, we want to hear from you Please submit your resume outlining your qualifications and why you would be an excellent fit for this role.
Pay:
$ $18.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Onthejob training
- Paid time off
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Inperson
- Office
Ability to Relocate:
- Elkridge, MD 21075: Relocate before starting work (required)
Work Location:
In person