Customer Support Representative - Elkridge, United States - Star Financial Services, Inc

Description

• Assist customers with product inquiries, orders, and sales transactions.
• Provide personalized recommendations and solutions to meet customer needs.
• Process orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
• Maintain customer records and update databases with relevant information.
• Collaborate with internal teams to resolve customer issues and escalate complex issues as needed.
• Perform data entry tasks with precision and accuracy.
• Utilize Microsoft Excel for data analysis and reporting purposes.
• Uphold company policies and procedures while always delivering exceptional customer service.

• 1 to 3 years of previous experience in customer service, sales, or a related field preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a genuine desire to help people.
• Demonstrated ability to multitask, prioritize tasks, and manage time effectively.
• Attention to detail and a high level of accuracy in data entry.
• Ability to work independently and in a team in a fastpaced environment.
• Adaptability and willingness to learn new systems and processes.
• High school diploma or equivalent; additional education or training is a plus.

• Competitive salary, flexible schedule, and performance bonus.
• Opportunities for career growth and advancement within a thriving company.
• Collaborative and supportive work environment.
• Make a meaningful impact by providing exceptional service to our valued customers.
• Join a team of passionate individuals dedicated to excellence and innovation.

If you are a motivated and customer-focused individual with a passion for sales and support, we want to hear from you Please submit your resume outlining your qualifications and why you would be an excellent fit for this role.

• Flexible schedule
• Onthejob training
• Paid time off

• 1 year

• 8 hour shift

• Monday to Friday
• Weekends as needed

• Inperson
• Office

• Elkridge, MD 21075: Relocate before starting work (required)