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Essex Junction

    Deskside Support Technician - Essex Junction, United States - eJAmerica

    eJAmerica
    eJAmerica Essex Junction, United States

    3 weeks ago

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    Description
    Job Description EUC H&F Concierge Engineer (Essex Junction VT)

    2-3 years of experience in EUC H&F Support. (End User Compute – Deskside Support)
    Support and troubleshooting of Windows 10 & 11 Operating systems, and Microsoft O365 applications.
    Good customer handling skills and prior experience in Concierge (VIP Users) support
    Install, troubleshoot, and repair desktop/laptop issues (both hardware/software)
    Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.
    SCCM client end installation & troubleshooting knowledge
    Basic knowledge of Networking and Active Directory
    Must have the right attitude and customer-centric approach.
    Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW)
    100% onsite - Working from our client office- in Essex Junction VT


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