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customer service representative
Found in: Lensa US 4 C2 - 14 hours ago
Family Dollar Holland, United StatesFamily Dollar - 36 W 16TH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 4 days ago
Macatawa Bank Holland, United States** Customer Service Representative - Float** · **Job Category****:** Branch Banking **Requisition Number****:** CUSTO001903 Showing 1 location **Job Details** · **Description** · The Customer Service Representative is responsible for processing transactions and paying out fund ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 4 days ago
Consumers Credit Union Holland, United States· Customer Service Representative · The Consumers Credit Union team is looking to hire a passionate Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional in-person service to enhance member relationships and exceed ...
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Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 3 days ago
Kevin Condon - State Farm Agent Holland, United StatesJob Description · Job DescriptionPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
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Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 3 days ago
Tim Muilenburg - State Farm Agent Holland, United StatesJob Description · Job DescriptionPosition Overview · State Farm Insurance Agent located in Holland, MI is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Tim Muilenburg - State Farm Agent, you will build and develop customer r ...
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Customer Service Representative Float
Found in: Lensa US 4 C2 - 5 hours ago
Macatawa Bank Holland, United States Full timePOSITION SUMMARY: · To assist customers by processing transactions, uncovering products and/or services that will benefit the customer, and adhering to policies and procedures to mitigate any risk to the Bank. · This position will provide support to all branch locations to ensu ...
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Apprentice Customer Service Representative
Found in: Lensa US 4 C2 - 4 days ago
Wildman Holland, United StatesKEY OUTCOMES · 1) OUTCOME: Order Accuracy · •Ensure accuracy when processing and fulfilling order · •Minimize errors is size, quantity, and garment details · 2) OUTCOME: Product Knowledge & Inventory Management · •Have an understanding of uniform and facility service product ...
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Customer Service Representative I
Found in: Lensa US 4 C2 - 6 days ago
Macatawa Bank Holland, United States Full timePOSITION SUMMARY: · Promote and enhance customer relations by projecting a positive image of the Bank, department, and self by providing excellent customer service. Process transactions and pay out funds in accordance with bank procedures. CSR will be required to consistently me ...
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Telephone Customer Service Representative
Found in: Orion Innovations US - 5 days ago
Emerald Enterprises Grand Haven, MI, United States FreelanceWe, New Profession ZAS GmbH, are a dynamic staffing agency that does things a little differently. Our focus is not just on efficiency and optimization, but on you, our employee. It is important to us that you feel comfortable. · For our client in the center of Hamburg, we are loo ...
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Sales Representative in Field Service
Found in: Orion Innovations US - 5 days ago
Quantum Innovations Coopersville, MI, United States FreelanceAt our company in Coopersville, MI, you will receive full support for your career planning We will help you find a cool job in sales or retail, even if you have no prior experience or are just starting out in your professional life. We also have great opportunities for career cha ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 5 days ago
TEKsystems Zeeland, United StatesWill fully train on-site for at least the first 3 to 4 weeks. After this, they may be able to go on a hybrid schedule. If hybrid, the schedule is 2 days on-site and 3 days remote · Training schedule is 9:30-6 for the first four weeks · Responsibilities: · - Will be handling about ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 23 hours ago
State Farm Insurance Saugatuck, United StatesState Farm Insurance - JobID: [Customer Service Representative] As a Customer Service Rep at State Farm Insurance, you'll: Assist customers with inquiries, complaints, and policy changes; Provide accurate and timely information regarding insurance products and services; Process p ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 2 days ago
Dallas Smock - State Farm Agent Saugatuck, United StatesPosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...
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Customer Service Representative
Found in: Adzuna US C2 - 3 days ago
ETNA Supply Fruitport, United StatesAre you passionate about providing exceptional service? Do you thrive on helping others and creating memorable experiences? We have an amazing opportunity for you We are currently hiring for a Customer Service Representative our of our Muskegon branch. As a Customer Service Repre ...
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Customer Service Representative
Found in: J-Vers US C2 - 1 day ago
ETNA Supply Norton Shores, MI, US, United StatesAre you passionate about providing exceptional service? Do you thrive on helping others and creating memorable experiences? We have an amazing opportunity for you We are currently hiring for a Customer Service Representative our of our Muskegon branch. As a Customer Service Repre ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 1 hour ago
Circle K Stores, Inc. Caledonia, United StatesStore : 6851 Broadmoor Ave, Caledonia, Michigan 49316 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cus ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 6 days ago
Circle K Stores, Inc. Comstock Park, United StatesStore : 5133 Alpine Ave, Comstock Park, Michigan 49321 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged Customer Service Representative, Cus ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 4 days ago
Patterson Companies Grand Rapids, United States**Customer Service Representative** · **Primary Location** Farmington Hills, Michigan **Additional Location(s)** Grand Rapids, Michigan **Job ID** R100154 ****Job Summary**** · Patterson Dental is seeking a Customer Service Representative to join our team Our representatives ar ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 2 days ago
Etna Supply Jenison, United StatesAre you passionate about providing exceptional service? Do you thrive on helping others and creating memorable experiences? We have an amazing opportunity for you We are currently hiring for a Customer Service Representative our of our Muskegon branch. As a Customer Service Repre ...
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Member Service Representative
Found in: Lensa US 4 C2 - 4 days ago
YMCA of Greater Grand Rapids Grand Rapids, United StatesThe Member Services Representative handles the day-to-day operations of the membership desk. Greets members in person and by telephone. Provides informational services and directs callers to the appropriate person. Must be available, weekdays from 4: Member Service, Representativ ...
Customer Service Representative - Holland, United States - The Stow Company
Description
** Customer Service Representative**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO01245 Showing 1 location **Job Details**
**Description**
**About The Stow Company**
Headquartered in Holland, Michigan and established over 35 years ago, The Stow Company manufactures a complete range of closet and home organization solutions. The companys products touch every area of the homeclosets, kitchen pantries, laundry and utility rooms, garages, mudrooms, offices, and beyond and are marketed under the Inspired Closets, ORG Home, EasyClosets, EasyGarage, and Easy Track brand names.
The Stow Company is currently seeking qualified candidates for a **Customer Service Representative** for our Easy Closets team located in Holland, MI. We are the countrys premier source for custom closets and organizational solutions; designed, custom-cut, and shipped to our clients from our world class manufacturing facility in Holland, MI.
**Primary Purpose of Position**
Responsible for ensuring complete customer satisfaction by assisting customers as needed after the sale is processed while providing extraordinary customer service.
**Essential Functions and Responsibilities**
Answer customer questions related to shipping time in transit, parts, designs and installation and other miscellaneous subjects
Frequent customer interaction over the phone and e-mail
Prompt Message Board and Call Board Response
Process Customer Service orders and Parts Orders
Guide customers through difficult installations
Resolve customer concerns and complaints
Compile daily, weekly and monthly reports
Escalate difficult customer inquiries to Customer Service Manager when appropriate
Maintain advanced knowledge of the product line while conveying irregularities or issues to upper management when necessary
Communicate and interact with customers in a pleasant, positive and professional manner
Lives Company values on a daily basis.
Requires regular attendance to perform essential elements as contained herein between the assigned start and end times for work.
Establishes and maintains effective work relationships within the department, the Corporation and the community; and maintains the professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities
The Stow Company may temporarily assign any team member with duties outside of their normal responsibilities. Such assignments may be warranted due to a variety of specific requirements, conditions and/or the capabilities of available personnel. Management will determine the nature and duration of those assignments.
**BASIC QUALIFICATIONS**
**Education & Experience**
1-3 years experience in customer service or similar roles
**Knowledge/Skills/Abilities**
Understanding of spatial relationships, math, fractions and decimals
Strong written, clear verbal and professional negotiating skills
A positive, upbeat attitude and a friendly demeanor
The ability to analyze and solve problems
Attention to detail and commitment to accuracy
Intermediate level computer expertise with basic knowledge of MS Office applications
Must have excellent time management/organizational skills; adherence to deadlines
Interpersonal skills in order to work effectively with individuals both internally and externally to The Stow Company
Must have excellent customer service skills; including strong written and verbal communication skills
Must have the ability to interface with all levels of personnel in an office and a manufacturing environment
**PHYSICAL REQUIREMENTS & WORK ENVIRONMENT**
Sitting at workstation approximately 80 percent of work time
Standing and walking approximately 20 percent of work time
Must be able to travel between plant and office locations
Must be available to work Monday-Friday (8:00am -5:00 pm)
Flexibility to work overtime or adjust schedule as needed
Typical office environment with shelves overhead and above work surfaces
Manufacturing environment with multiple machinery and moving parts
**Qualifications**
**Skills**
**Behaviors**
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**Education**
**Experience**
**Licenses & Certifications**