- Training and mentoring of facility admission and marketing staff
- Oversight and support of community liaison
- Assessment of market trends
- Monitor competitive analysis trends monthly
- Support facility staff in the development of comprehensive business development plans
- Assist facility teams in identifying specialty and niche care service needs
- Initiate quarterly secret-shop calls to all facilities to assess customer service practices and identify training needs
- Develop and create the quarterly newsletter
- Develop and implement relevant forms, tools and training materials
- Develop and initiate company training programs and tool-kits to emphasize customer service
- Conduct facility back-up team training
- Conduct company receptionist training annually
- Recruitment support of new admissions and marketing staff
- Develop a comprehensive internal PR program aimed at improving employee morale, camaraderie and satisfaction
- Performs all other duties as assigned by the Director of Operations
- Healthcare and experience, ideally in a long term care setting is highly preferred
- Sales experience is highly preferred
- Must possess, as a minimum, a Bachelor's Degree in Marketing, Business Administration, Communication, or related field preferred.
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Pharmacy Community Liaison - Draper, United States - Crawford Thomas Recruiting
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Description
Pharmacy Community Liaison - Long Term CareSalary:$70,000-$120,000, negotiable based on experience
Location: onsite, Draper, UT 84020
Job Summary:
Pharmacy Community Liaison will be to oversee strategic public relations and marketing development initiatives for all serviced facilities and customers. Initiatives will include advertisement and media relations, community relations, internal communication and customer service, training and education, the oversight of hospital liaison, oversight of 3 employees as well as development and deployment of a comprehensive employee satisfaction plan.
Job Responsibilities:
Our client provides is a long term care pharmacy and provides consulting services to assist long-term care, skilled nursing and assisted living facilities in CO, MT, UT, ID, SD.
To Apply: please submit your resume and cover letter highlighting your healthcare experience.