- Contacts selected players by telephone and other means to inform them of special events with goal of incenting a future visit and subsequent gaming revenue.
- Highly knowledgeable of credit procedures, and encourages the use of credit..
- Assist Player Development Manager in planning casino entertainment events
- Makes decisions regarding valuable complimentary rewards based on a consideration of recorded play, earned points, camp availability and customer profitability.
- Represent the casino at on and off property events in the capacity of a player Development Host.
- Enhance growth of gaming revenues by developing internal player identified by the Player
- Development Manager
- Assist the Player Development Manager with business development programs to increase guest visits.
- Develops relationship with VIP players to grow VIP player base and increase Company revenues by assuring customer retention and repeat business.
- Assist with special events, slots and table games departmental promotions, and operation and booking of gaming tournaments.
- Achieve department and individual performance goal and duties in a timely manner
- Maintain knowledge of and compliance with all tribal ordinances, regulations, and systems of
- Internal Controls.
- Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
- Regular attendance is an essential function of this job. Including nights, weekend, and holidays.
- Perform special projects and other responsibilities, tasks, or duties as requested.
- To perform this job successfully, an individual must be able to satisfactorily perform job duties, demonstrate excellent work habits, deliver superior service to internal and external guests, exhibit the highest degree of professionalism, ethics, and integrity, and comply with all governing policies and procedures.
- Employ positive communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.
- Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.
- Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest levels of productivity.
- Demonstrate a desire to succeed and willingness to help others succeed.
- Understand the role and responsibilities of the position and demonstrate proficiency in the position requirements.
- Demonstrate support and comply with all Safety program elements including: adherence to policies, exercise of safe work practices, participation in training, use of protective equipment, and reporting all safety concerns, hazards, and non-compliant practices.
- Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.
- Serve as a contributing Team Member of the Soboba Band of Luiseño Indians enhancing the Casino's operations in all its business endeavors.
- Must be 21 years of age, or older.
- High School Diploma or GED equivalent required.
- Minimum of one (1) to two (2) years of previous experience working as a Casino Host.
- 1 experience managing casino player books is preferred.
- Two (2) to three (3) years applicable knowledge of casino games (Slots and Table Games), telemarketing and casino patron sales techniques, required.
- Must possess excellent verbal and written communication skill in order to promote positive and professional image.
- Bilingual in English/Spanish or English/Asian languages is a plus.
- Any combination of education, experience and training that provides the required knowledge, skills and abilities.
- Must be able to provide evidence of eligibility to work in the United States of America.
- Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
- Required to submit to and obtain negative results on all drug and/or alcohol testing.
- 401k Plan
- Basic Life Insurance employer paid ($20,000) with the option to purchase Supplemental Life Insurance
- Medical, Dental & Vision paid for the employee
- Employee Assistance Program
- Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
- Paid Time Off
- Reward and Recognition Program (Quarterly, and Annually)
- Team member Incentives
- Discounted Team member meal
-
Executive Casino Host
2 weeks ago
Pechanga Resort & Casino Temecula, United StatesThe Executive Casino Hosts/Casino Hosts will maintain and expand a portfolio of preferred casino guests by encouraging trip frequency and networking. The host will also use the casino database to track player history and habits and utilize the data to meet sales goals. · FOUR DIA ...
-
Vip Agent
1 week ago
Morongo Casino Resort & Spa Cabazon, United StatesJob Summary: · Act as a liaison between VIP guests and resort to ensure the delivery of the highest level of guest service to Morongo Casino, Resort and Spa guests. · Essential Duties And Responsibilities: · - Meet, greet and deliver exceptional service to VIP guests. · - Arrange ...
-
Vip Host
3 weeks ago
Pechanga Resort & Casino Temecula, United StatesInteracts with VIP customers to encourage trip frequency and networking · - Accommodate guest's requests and special services to ensure the utmost level of service is afforded to all guests · - Provide support to internal and external guests by face to face interactions and telep ...
-
Pechanga Cafe Cashier Ft/pt
2 weeks ago
Pechanga Resort & Casino Temecula, United StatesThe cashier is responsible for correctly handling cash, credit and comp procedures. Properly completing paperwork. Providing the best guest service. Has both Cashier and Host/Hostess responsibilities. · FOUR DIAMOND SERVICE AGREEMENT · All Team Members will display a Four Diamond ...
-
VIP Agent
1 week ago
Morongo Casino Resort & Spa Cabazon, United StatesJob Summary: · Act as a liaison between VIP guests and resort to ensure the delivery of the highest level of guest service to Morongo Casino, Resort and Spa guests. · Essential Duties And Responsibilities: Meet, greet and deliver exceptional service to VIP guests. · Arrange ho ...
-
Relationship Marketing Host
2 weeks ago
San Manuel Band of Mission Indians Highland, United StatesUnder the direction of the Relationship Marketing Manager, the Relationship Marketing Host is responsible for providing "mid-tier" level guests with the best possible experience. The Relationship Marketing Host builds guest loyalty using sales and marketing techniques that foster ...
-
VIP Services Representative
3 weeks ago
San Manuel Band of Mission Indians Highland, United StatesUnder the direction of the VIP Services Manager and Supervisor, the VIP Services Representative assists management with the administrative duties and coordination of all VIP Service related functions. This includes, but is not limited to hotel and special event reservations. The ...
-
VIP Services Concierge
3 weeks ago
SAN MANUEL INDIAN BINGO & CASINO Highland, United StatesUnder the direction of the VIP Services Management, the VIP Services Concierge will consistently elevate guest satisfaction by delivering exquisite service and creating memorable experiences for our high limit players at every opportunity. In this role, the successful individual ...
-
Database Marketing Analyst
2 weeks ago
Agua Caliente Casinos Palm Springs, United StatesJob DetailsJob LocationAgua Caliente Palm Springs - Palm Springs, CAPosition TypeFull TimeJob CategoryMarketingDescriptionJob Description SummaryTrack, analyze and maintain all implemented database marketing and e-based marketing programs.Essential Duties and Responsibilities (ot ...
-
Database Marketing Analyst
2 weeks ago
Agua Caliente Casinos Palm Springs, United StatesJob Details · Job Location · Agua Caliente Palm Springs - Palm Springs, CA · Position Type · Full Time · Job Category · Marketing · Description · Job Description Summary · Track, analyze and maintain all implemented database marketing and e-based marketing programs. · Ess ...
-
Player Development Coordinator
2 weeks ago
San Manuel Band of Mission Indians Highland, United StatesUnder the direction of Director Player Development the Player Development Coordinator is responsible for assisting with the administrative duties of the department. This position will provide administrative and analytical support for player development by creating schedules, repo ...
-
Food Court Lead
3 weeks ago
Infor Temecula, United StatesGENERAL SUMMARY · To oversee the daily / hourly operations of the department during a normal 8 hour shift. To ensure guest satisfaction. To ensure procedural observance by line staff. To protect the assets of the company, not only by monitoring and controlling labor, but also in ...
-
Catering & Banquet Bartender - OC - Requisition
3 weeks ago
Pechanga Temecula, United States**Catering & Banquet Bartender - OC** · **GENERAL SUMMARY** · The Banquet Bartender facilitates all alcoholic and non-alcoholic beverage sales for the Banquet Department that come off the bar · **FOUR DIAMOND SERVICE AGREEMENT** · All Team Members will display a Four Diamond ...
-
Cashier Host
1 day ago
Agua Caliente Casinos Cathedral City, United StatesJob Details · Job Location · Agua Caliente Cathedral City - Cathedral City, CA · Position Type · Full Time · Job Category · Food and Beverage · Description · Job Description Summary · Performs food outlet counter service, cashier and host duties as required. May be respons ...
-
F&B Hostess Cashier
3 weeks ago
Pechanga Temecula, United States**F&B Hostess Cashier** · GENERAL SUMMARY · The host/hostess/cashiers purpose is to provide a warm greeting for guest, circulate the room while seating guests and accommodate the initial interaction between guest and the service team. The host/hostess/cashier should permeate a ...
-
Director of Strategic Communications
1 day ago
San Manuel Indian Bingo & Casino Highland, United StatesUnder the leadership of the Vice President of Strategic Communications, the Director of Strategic Communications oversees the execution of the public relations strategic plan for the San Manuel Band of Mission Indians and the Tribe's Yaamava' Resort & Casino at San Manuel, locate ...
-
Director of Strategic Communications
3 weeks ago
San Manuel Band of Mission Indians Highland, United StatesUnder the leadership of the Vice President of Strategic Communications, the Director of Strategic Communications oversees the execution of the public relations strategic plan for the San Manuel Band of Mission Indians and the Tribe's Yaamava' Resort & Casino at San Manuel, locate ...
-
R&D Engineering Manager
4 weeks ago
Williams Comfort Products Colton, United StatesJob Type · Full-time · Description · Company Profile · Managed through the Riverbend Industries portfolio, Williams is a heating, ventilation, and air conditioning product manufacturing, distribution primarily in the United States with some Canadian presence. · Company Summa ...
-
economic development manager
6 days ago
City of Cathedral City, CA Cathedral City, United StatesSalary: $127, $166,590.51 Annually · Location : Cathedral City, CA · Job Type: FULL-TIME EMPLOYEE · Job Number: · Department: Community and Economic Development · Opening Date: 05/23/2024 · FLSA: Exempt · Bargaining Unit: NON-REP · Description · Lead our City's Economic G ...
-
economic development manager
6 days ago
City of Cathedral City Cathedral City, United StatesECONOMIC DEVELOPMENT MANAGER · Print ) · Apply · ? · ECONOMIC DEVELOPMENT MANAGER · Salary · $127, $166,590.51 Annually · Location · Cathedral City, CA · Job Type · FULL-TIME EMPLOYEE · Job Number · Department · Community and Economic Development · Opening Date · 0 ...
Executive Casino Host - San Jacinto, United States - Soboba Casino
Description
Job Description
Job DescriptionSummary
The Executive Casino Host, under general supervision of the Player Development Manager, builds loyalty and increases revenue by developing and effectively maintaining relationships with VIP guests through personal contact on the casino floor, special events, telephone, and written communication.
Duties/Responsibilities
Performance Requirements
Education / Qualifications
Certificates, licenses and registration
Soboba Casino Resort Benefits
Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:
Soboba Casino Resort Team Member Recognition including, but not limited to:
