Client Experience Rep - Washington, United States - Stark Carpet

Stark Carpet

Verified Company

Washington, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

#LI-Onsite

STARK is seeking a Client Experience Rep in our Washington D.C. Showroom. The incumbent is eligible for medical, dental, vision, FSA, TransitChek, 401K, and PTO benefits.

Responsibilities:

Answer the showroom's main line, take and relay messages, and transfer calls
Answer general inquiries from the public via phone and in person as necessary
Receive visitors in the reception area and announce their arrival to appropriate parties
Ensure the showroom is presentable: stock water bottles, refill candy bowls, place order pads on tables
Assist clients with checking out and returning inventory
Assist with control of sample signin/signout
Assist with returning sample blankets to the wings
Track client visits in company system and update any required information
Manage the showroom calendar on Microsoft Outlook
Other administrative responsibilities like invoice filing
Auditing and uploading invoices to our system for management approval.
Maintain accurate 'rack book' (location of all rug and carpet samples in the showroom)
Assist our Sales and Operations teams with all store functions
Perform other tasks and projects as assigned

Job Requirements

Must be extremely detailoriented
Must possess communication, organizational, computer, and analytical skills
Must be familiar with Microsoft Office and Outlook with data entry capabilities
Must work well under pressure in fastpaced environments.
Must possess a pleasant demeanor, interpersonal skills, and the ability to multitask and speak in a clear, articulate manner
Interest in the design industry is preferred
Constantly operating a computer, and other office productivity machineries such as calculators, printers, and phones
Frequently communicates with coworkers. Must be able to exchange accurate information in these situations
Minimum one year of professional experience

COMPANY INFO

About Us:

With more than 80 years of industry expertise, STARK is the discerning designer's go-to source for luxurious custom carpets and rugs.

Our Mission:

To live our mission of helping create beautiful spaces, we believe our first responsibility is making design industry professionals the heroes in their projects because supporting businesses helps to preserve craftsmanship and enable unique and specially designed spaces to exist.

In meeting their needs, we must continue to deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient.

Our Heritage:

Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers.

With a rich history, third-generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles.

To seek out the best craftsman and methods of manufacturing for the most innovative and beautiful designs.

Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws._