Service Assistant - Independence, IA, United States - Velocity Ventures
Description
We are looking for a dynamic and dedicated individual for the position of Service Assistant at our car dealership on Planetenfeldstraße in Independence, IA.
Your responsibilities:
- Your mission
Represent our dealership and promote customer satisfaction: As the friendly face and first point of contact for our customers, you will convey the positive image of our dealership. You will act as a bridge between our customers and the service team, using your effective communication skills to contribute to a smooth service experience.
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Versatile tasks and collaboration: Your diverse range of tasks includes scheduling appointments with customers, coordinating with our workshop, and performing administrative duties such as maintaining vehicle and customer data. You will work closely with our service advisors to ensure efficient and seamless processes.
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Customer service and complaint management: As an important point of contact, you will be responsible for effectively managing complaints and inquiries. Your proactive and solution-oriented approach will build trust and foster long-term relationships with our customers.
Your profile - The key to our success:
Professional foundation: You have successfully completed a commercial or technical vocational training. This forms the basis for your expertise and understanding of our industry.
Proactive work style: You are known for your proactive approach and have the ability to independently develop and implement solutions.
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Confident and positive demeanor: Your self-assured and positive demeanor contributes to a pleasant work atmosphere and strengthens the trust of our customers.
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Social competence and friendliness: You possess strong social skills and are
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