- Provide excellent customer service to patients by addressing their concerns and providing necessary information per provider protocol.
- Handle all aspects of scheduling patients' testing, surgeries (post and pre-op), and procedures including insurance pre-authorization.
- Establish and maintain effective working relationships with patients, providers, co-workers and external contacts.
- Strong organizational skills with the ability to prioritize tasks and manage multiple tasks simultaneously.
- Excellent communication skills, both verbal and written, to effectively interact with patients and healthcare professionals.
- Performs other duties that may be necessary or in the best interest of the practice including assisting other members of the company.
- Obtain necessary patient information and medical records for scheduling purposes in an electronic health records and practice management system.
- Answer messages, emails, and/or voice mails in a timely manner.
- Provide guidance to patients/caregivers on completing necessary forms and information.
- Maintain/update physician(s) schedules and calendar(s).
- Compliance with HIPAA guidelines.
- Takes the initiative in performing additional tasks that may be necessary or in the best interest of the practice.
- Knowledge of OrthoCincy's Mission, Vision and Values.
- Knowledge of customer service principles and techniques.
- Knowledge of electronic health records and practice management systems.
- Knowledge of medical terminology.
- Knowledge of HIPAA guidelines.
- General knowledge of insurance guidelines.
- Proficiency in computer systems and software used for scheduling purposes.
- Ability to confirm patient's insurance provider and either obtain prior authorization or communicates needs for prior authorization to appropriate parties as needed.
- Strong decision-making and critical thinking skills.
- Strong interpersonal and teamwork skills.
- Strong customer service skills.
- Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages.
- Ability to lead by example while projecting a pleasant and professional image.
- Ability to demonstrate compassion while caring for others
- Self-directed and motivated to proactively plan, prioritize, and complete tasks.
- Ability to maintain composure during challenging interpersonal interactions.
- Ability to handle multiple scenarios/ interruptions throughout the day.
- Demonstrates regular, consistent and punctual attendance.
- Exhibits desire to continuously learn, improve service deliver, and work in a team environment.
-
X-ray Technologist
1 week ago
ORTHOCINCY Edgewood, United StatesJob Type · Full-time, Part-time · Description · General Job Summary: Responsible for operating radiological and fluoroscopic equipment. · Essential Job Functions:Prepares patients for radiologic procedures. · Protects patient, self, and other staff from radiation hazards. · Read ...
-
School Psychologist
2 weeks ago
Kenton County School District Fort Wright, United StatesPosition Type: · Certified - Professional/School Psychologist · Date Posted: · 4/3/2024 · Location: · Special Education Department · Date Available: · 07/01/2024 · Closing Date: · until filledInternal Transfer Deadline: April 18, 2024 · TITLE: School Psychologist · QUALIFICATIONS ...
-
Radiology Technologist
1 week ago
ORTHOCINCY Edgewood, United StatesGeneral Job Summary: Must be able to work 2nd Shift on Fridays and 1st Shift on Saturdays. Responsible for operating radiological and fluoroscopic equipment. · **May qualify for nightly bonus. · Essential Job Functions:Prepares patients for radiologic procedures. · Protects pa ...
-
Certified Surgical Technologist
1 week ago
ORTHOCINCY Edgewood, United StatesJob Type · Full-time · Description · Position Type: Full time · Details: Days / Monday - Friday / No Call / No Holidays · Location: 3025 Dixie Highway, Edgewood, KY 41017 · Mission · Our mission is to provide exceptional, efficient, and cost effective orthopaedic surgical servic ...
-
Athletic Trainer Certified
1 week ago
ORTHOCINCY Edgewood, United StatesGeneral Job Summary: Must be able to work 2nd Shift on Fridays and 1st Shift on Saturdays.The athletic trainer is the liaison between the patient, physician, and their support staff. Job includes providing athletic training services to patients on an ongoing basis through treatme ...
-
Orthopaedic Technologist
1 week ago
ORTHOCINCY Edgewood, United StatesJob Type · Part-time · Description · General Job Summary: Responsible for assisting providers with patient care by preparing and applying a variety of casts and durable medical equipment. · Essential Job Functions:Responsible for applying and removing casts and fitting of durable ...
-
Orthopaedic/Cast Technologist
1 week ago
ORTHOCINCY Edgewood, United StatesGeneral Job Summary: Must be able to work 2nd Shift on Fridays and 1st Shift on Saturdays. Responsible for assisting providers with patient care by preparing and applying a variety of casts and durable medical equipment. · **May qualify for nightly bonus. · Essential Job Functio ...
-
Medical Billing Specialist
1 week ago
ORTHOCINCY Edgewood, United StatesJob Type · Full-time · Description · General Job Summary: Responsible for performing billing and collections. · **Option to work from home after training period is complete. · Essential Job Functions:Responsible for entering all registration and benefit/eligibility verification o ...
-
Lunchroom Monitor
2 weeks ago
Kenton County School District Wright, United StatesPosition Type: · Classified - Support Staff/Lunchroom Monitor - Elementary · Date Posted: · 4/29/2024 · Location: · Caywood Elementary · Date Available: · 08/08/2024 · Closing Date: · Until FilledInternal Transfer Deadline: May 4, 2024 · 3 hours/day · TITLE: Cafeteria Monitor · Q ...
-
Food Champion
5 days ago
Taco Bell Crescent Springs, United StatesFood Champion · Crescent Springs, KY · Taco Bell Food Champion (Team Member) · Ampler dba Taco Bell is seeking a Food Champion (Team Member). · SCHEDULE(S): · * 6:00am - 11:00am · * 11:00am - 2:00pm · * 2:00pm - 5:00pm · * 5:00pm - 8:00pm · * 8:00pm - 11:00pm · * 8:00pm - 3:00am ...
-
Shift Supervisor
5 days ago
Taco Bell Crescent Springs, United StatesShift Supervisor · Crescent Springs, KY · Taco Bell Shift Supervisor · Ampler dba Taco Bell is seeking a Shift Supervisor. · SCHEDULE(S): · * 6:00am - 11:00am · * 11:00am - 2:00pm · * 2:00pm - 5:00pm · * 5:00pm - 8:00pm · * 8:00pm - 11:00pm · * 8:00pm - 3:00am · * 11:00pm - 3:00a ...
-
operating room registered nurse
2 weeks ago
ORTHOCINCY Covington, KY , USA, United StatesPosition Type: Full time · Details: Days / Monday - Friday / No Call / No Holidays · Location: 3025 Dixie Highway, Edgewood, KY 41017 · Mission · Our mission is to provide exceptional, efficient, and cost effective orthopaedic surgical services to every patient and family we hav ...
-
LensCrafters - EyeCare Advisor
3 weeks ago
EssilorLuxottica Crestview Hills, United StatesLensCrafters - EyeCare Advisor · Date: Apr 15, 2024 · Brand: LensCrafters · Location: · Crestview Hills, KY, US, 41017 · **Requisition ID:** 843311 · **Store #** : LensCrafters · **Position:** Casual Part-Time · **Total Rewards: Benefits/Incentive Information \_US)** · At LensCra ...
-
Home Based Therapist
1 week ago
Greater Cincinnati Behavioral Health Services Edgewood, United StatesWe are seeking a Licensed Social Worker (CSW) or independently licensed Counselor or Social Worker (LCSW or LPCC) to provide counseling services (through Home Visits and Telehealth) to individuals and families in NKY. GCBHS offers great career advancement opportunities and a rich ...
-
clinical assistant
2 weeks ago
ORTHOCINCY Covington, KY , USA, United StatesJob Type · Part-time · Description · General Job Summary: Responsible for assisting providers with patient care by performing a variety of clinical and clerical duties. · **Monday, Thursday, and Friday shifts. · Essential Job Functions:Assists in the delivery of health care and ...
-
patient access representative
3 weeks ago
Cincinnati Children's Hospital Medical Center Crestview Hills, KY , USA, United StatesExpected Starting Salary Range: · SUBFUNCTION DEFINITION: Responsible for the timely registration and scheduling of patients for in-patient and out-patient services. · Location: Outpatient Crestview Hills, KY · Hours: Monday and Thursday 10:30am- 7pm; Friday 2pm- 6pm; and every ...
-
patient advocate
3 weeks ago
ORTHOCINCY Covington, KY , USA, United StatesJob Type · Full-time · Description · General Summary: Responsible for financial counseling, monitoring payments and collection of delinquent patient accounts. · Essential Job Functions:Responsible for reviewing all schedules and surgeries to determine out of pocket cost to patie ...
-
CenterWell Home Health Ft Mitchell, United States Full timeBecome a part of our caring community and help us put health first · $5K Sign on Bonus · LPN- The Home Health Nurse, LPN enables patients to stay in their homes by providing Skilled Care in the patient home. The Home Health Nurse, LPN work assignments are often straightforward an ...
-
Dental Hygienist
1 day ago
Buttermilk Family and Cosmetic Dentistry Ft Mitchell, United States$10,000 · WELCOME BONUS Buttermilk Family Dentistry is looking FULL-TIME Dental Hygienist to join our teamSchedule: Monday: 8:00 am-5:00 pmWednesday: 8:00 - 6:30 p.m. Thursday: 8:00 am-5:00 pmFriday: 8:00 am-1:00 pm As an elite clinical provider and patient advocate, you'll recei ...
Procedure Scheduler - Edgewood, United States - ORTHOCINCY
Description
Job TypeFull-time
Description
General Job Summary: Vital to the success of organization with providing OrthoCincy's patients and visitors with a premier orthopaedic experience and focusing on their individual needs. Responsible for scheduling surgeries, tests and maintaining provider's calendar.
Essential Job Functions:
Education/ Experience: High school diploma or equivalent required. Medical certification required with two to five years' experience as a Medical Assistant preferred. CPR/AED and First Aid Certification preferred.
Other Requirements: Must be patient care oriented with a team environment focus. Schedules will change as department needs change, including overtime and weekends. Weekly travel between locations.
Performance Requirements:
Knowledge:
Work Environment: Medical office.
Mental/Physical Requirements: Involves sitting approximately 90 percent of the day. Repetitive data entry. Must be able to remain focused and attentive without distractions (i.e. personal devices).