AVP, Contact Center - Altadena

The AVP, Contact Center will lead the evolution of the Contact Center into a true e-Branch, focused on relationship-based service delivery. · ...

The AVP Contact Center will assume responsibility for planning directing organizing leading day-to-day operations of Contact Center ensuring service quality efficiency member satisfaction. · Retains full responsibility for planning directing organizing leading day-to-day operatio ...

++The Contact Center Agent I will assume, but not be limited to, the following responsibilities: · Answers member service calls in a professional and courteous manner. · Provides information as requested on member's accounts or credit union products and services. · Cross-sells cr ...

+ Job summary: We are looking for a Member Contact Representative to join our new member contact center in Pasadena. The ideal candidate will have excellent communication skills and be able to provide professional and personalized service to our members/customers. + Qualification ...

+ Manage Contact Center team for LAFCU · + Plan operations to provide excellent member service · + Oversee gamification strategies and reward system · + Perform special assignments, projects, reports or other tasks+ Salary: $83,549 - $130k per year+ Experience: 5-8 years+ Educati ...

Are you ready to be the friendly voice that makes someone's day? As a Member Contact Center Representative, you'll be the heart of a fast-paced contact center, delivering exceptional service with a smile (even over the phone). · Consistently provides a high level of service and i ...

The Call Center Associate I answers incoming calls from patients and referring doctors. The main responsibility is to get patients appointments scheduled efficiently and accurately. · ...

The Call Center Associate I answers incoming calls from patients and referring doctors. The main responsibility is to get patients appointments scheduled efficiently and accurately. · ...

The Patient Contact Center fulfills FCS's mission by providing world class consumer care by following its values and service standards. · ...

Job summary · Schedule appointments for patients and referring doctors. · ...

This position performs customer service and sales functions virtually utilizing multiple digital channels. · Benefits: · 100% Company-paid Medical/Dental/Vision Insurance for employee, spouse, and dependents401K Retirement with company contributionTuition ReimbursementPet Insuran ...

The Contact Center Representative serves as the first point of contact for patients and providers ensuring seamless communication and exceptional service delivery. This role involves handling inbound and outbound calls with professionalism empathy accuracy in both English and Spa ...

The Call Center Associate I answers incoming calls from patients and referring doctors to get patients appointments scheduled efficiently and accurately. · Serves as the first point of contact for new patients and referring doctors needing to schedule and reschedule appointments. ...

The Contact Center Representative (CCR) answers incoming calls, identifies needs and resolves member requests. They assist with transactions and provide information about products and services. · Minimum of two years of similar or related experience. · Bilingual in Spanish and En ...

The Contact Center Data & Systems Analyst is responsible for driving operational excellence and enhancing both customer and user experiences across all service channels. · Extract, analyze, and interpret large data sets from contact center platforms (e.g., Genesys Cloud, Amazon C ...

Provides regional route, schedule, and fare information to the general public for various transit agencies in Los Angeles County and neighboring counties. · Utilizes telephone and computerized equipment to provide route, schedule, fare, and other information to customers by field ...

++Performs customer service functions utilizing multiple digital channels (Live Chat, Video Banking, Audio etc.). Delivers exceptional virtual customer service. · ++Handles customer inquiries on business and consumer products - Assists with digital account opening - Upsells Bank' ...

Provides regional route, schedule, and fare information to the general public for various transit agencies in Los Angeles County and neighboring counties. · ...

Delivers exceptional customer service virtually and provides support to the Bank's Virtual Branch & Contact Center. · ...

+Job summary · A Contact Center Associate provides exceptional customer experience through phone and email communication by providing order information, product information, troubleshooting issue resolution and general customer support. · +QualificationsCustomer Service Retail or ...