Medical Assistant - Batesville, United States - FREEDOM HEALTHWORKS LLC

FREEDOM HEALTHWORKS LLC Batesville, United States

3 weeks ago

Description

Job Description

We are seeking a medical assistant with great customer service skills and a passion for patient care to join our team as a Medical Assistant. This role will require the employee to provide great care to patients, manage some administrative tasks, and provide great medical duties.

Job duties include:

Handle all guest interactions with the highest level of hospitality and professionalism while assisting customers in all inquiries above and beyond expected level of service
Schedule patients electronically, telephonically, and/or in person while triaging the patient as directed by the physician
Perform front office duties by welcoming patients to the clinic, obtaining check-in information and ensuring appropriate information has been obtained and entered into the EMR prior to the patient visit
Carry out the orders of the physician concerning patient care in a safe, competent and friendly manner. These duties include but are not limited to vital signs, phlebotomy, injections, medication dispensing (under physician's order/approval), POC testing, EKGs, etc.
Coordinate clinical follow up(s) such as scheduling appointments, labs, referrals, diagnostic care
Process transactions and/or membership fees required
Order and facilitate arrival of medical supplies, office supplies, and medications as directed by the physician
Work with computers, web-browser technology, digital care platforms and EMR systems
Foster a team-oriented and collaborative work environment
Educate prospective and current patients on the model of direct primary care as outlined by Freedom Healthworks
Provides excellent and effective communication with patients, physician and other key team members in a professional and timely manner
Maintain patient engagement while providing outstanding care

Key Requirements

Active credentials/licensure
Ability to maintain annual certifications in CPR and licensing as well as clinical skills as required
Understand medical terminology
Ability to occasionally lift 10-20 pounds
Sufficient vision acuity for routine computer use
Ability to walk, sit, or stand at moderate levels
Strong communication skills: Written, verbal, and listening
Demonstrated ability to quickly learn new processes and procedures
High organizational skills, great interpersonal skills and ability to work as a key team member
Ability and willingness, if necessary, to be present during all hours of scheduled appointments, take calls from and help patients outside of scheduled appointment times, and be present for infrequent urgent appointments outside of regular appointment times.

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