- Provides support with administration, maintenance, and enhancements or SNow container
- Sets up APIs to allow for data sharing to/from SNow
- Designs/develops/implements workflows to improve UX and efficiency
- Develops reports/dashboard to provide metrics/SLAs to a variety of customers
- Advises of feasibility of potential future projects to management
- Clearance:
- Ability to obtain a Public Trust clearance
- Education:
- Bachelors degree or prior, relevant experience in lieu of a degree
- ServiceNow credentials
- Experience:
- Minimum of 10 years' experience
- Experience providing high-level expertise to managers and technical staff
- Experience producing quality documentation
- Experience working with Federal government clients
- Preferred Skills:
- ServiceNow knowledge and experience
- Cyber Security knowledge and experience a plus
- Cloud knowledge and experience a plus
- SharePoint knowledge and experience a plus
- Microsoft 365 knowledge and experience a plus
- Platform and data migration knowledge and experience a plus
- Current Public Trust is a plus
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Open leave policy and paid holidays
- Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more
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Sr ServiceNow Developer - Washington, United States - Copper River Family of Companies
Description
Copper River Cyber Solutions is seeking a Senior ServiceNow Developer to join our team in support of a new contract at the Department of Health and Human Services Administration for Strategic Preparedness and Responsiveness. This position will be performed remotely with the occasional need for an onsite meeting in the Washington D.C. area.The Senior ServiceNow Developer is responsible for providing analysis and engineering services related to the design, development, and integration and maintenance of hardware, software, man-machine interfaces, and all system level requirements to provide an integrated IT solution. Develops integrated system test requirement, strategies, devices, and systems. May direct system level testing. This involves the establishment of an engineering and / or operational frameworks for new systems ranging from conducting feasibility studies to post-implementation evaluation and maintenance. The Senior ServiceNow Developer also provides top level support for internal systems and software. Working with Project Team Leads and Project Managers to produce high quality products.
Responsibilities (include but are not limited to):
Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement.
The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.
Copper River's Culture
The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.
Benefits
Disclaimer:
The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.