Title Processing Clerk - Hudsonville, United States - Royal Truck & Utility Trailer - Hudsonville Location

Description

Company Overview:

Longevity and Industry Presence:

Royal Truck & Utility has been in business since 1970 and has grown to be one of the largest suppliers of new and pre-owned trailers, suppliers of heavy truck and trailer parts and accessories, and providers of trailer service in the Midwest.

Employee Centric-Approach:

As a third-generation family-owned business, we are proud of treating our employees as family members and building a strong and supportive team environment.

We care about our people, from their wellness, and financial condition, to their family life. We attract and hire people who are willing to work as a team and support others.

Employee Development:

For different skill-level employees, we offer coaching, mentoring, and apprentice programs to help them onboard and learn from work.

We encourage people to communicate openly and consistently. Also, Royal truly believes that growing employees' professional skills is crucial to engage and retain employees. That is why we offer work rotation, job shadowing, and external training to help our employees further their careers.


Job Title
:
Title Processing Clerk
Date Created: 05/07/2024


Reports to:
Jeff Root - Sales Manager


Location:
Hudsonville, MI


Position Type:
Full Time


FLSA Status:
Non-Exempt


General Description (Short summary of essential job functions)

• Process and verify financial and legal documents of Semi-Trailers/vehicles to finalize sales deals.
• Prepare and process title and tax documents of Semi-Trailers.
• Prepare legal transfer documents to submit to the state motor vehicles department.
• Verify and analyze freeandclear title issues
• VIN numbers.
• Process and verify incoming titles accurately to transfer to buyers.
• Answer and respond to customers courteously on all issues relating to titles.
• Adhere to company guidelines and procedures in title clerical activities.
• Ensure compliance of state, federal or local laws in processing titles.
• Maintain filing/photocopying (virtual), data entry, register sold vehicles, assist in acquiring titles and lien releases.
• Update records with all required information, while using a specialized data entry system for title/tag information.
• Perform data entry into a statewide data system while following strict laws, regulations, and protocols.
• Perform other duties and assist in special projects as requested by management.
• Provide administrative support to trailer sales team including, but not limited to, preparing and distributing sales agreements, submitting Adobe Sign paperwork, and collecting payment.
• The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time._

Job skills and work experience requirements

• Strong organizational and interpersonal skills.
• Excellent written and verbal communication skills.
• High accuracy in data entry.
• Proficiency in handling Vehicle Titles, DMV procedures, and Trailer Sales.
• Strong customer service skills, able to address customer issues effectively.
• Detailoriented with a knack for problemsolving.

Education and Training requirements

• Associate Degree (preferred)
• At least 12 years of experience in title processing/DMV/Vehicle Title & Sales
• Microsoft Programs: Outlook, Word, Excel, OneDrive, Microsoft Teams
• Netsuite (a plus)

Pay:
$ $30.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Hudsonville, MI 49426: Relocate before starting work (required)

Work Location:
In person