Customer Service/dispatcher - Downers Grove, United States - American Coach Limousine

Description

American Coach Limousine is looking for a dispatcher who can also multitask with routing and taking calls. A representative who can resolve any emerging problems that our customers or drivers might face.

Communicating clearly so that all parties involved know what is going on

Keeping calm in the face of surprise situations in order to rectify them quickly and efficiently

Thinking ahead to anticipate potential problems, such as allowing extra delivery time during stormy weather

Managing time wisely both to be an effective employee and to spot ways in which transportation routes and procedures could be improved


Skills

• Customer service experience
• Knowledgeable of Chicagoland area and surrounding suburbs
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multitask, prioritize, and manage time effectively

Pay:
$ $16.00 per hour


Expected hours:
No more than 40 per week


Benefits:

• Paid time off

Schedule:

• 8 hour shift

Experience:

Customer Service: 1 year (required)

• Dispatching: 1 year (required)

Work Location:
In person