Clinical Administrative Associate - Pomona, United States - Western University of Health Sciences

Western University of Health Sciences

Verified Company

Pomona, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Performs varied administrative and office duties to support the clinical activities of the Dental Center; requires extensive knowledge of dental office procedures and protocols

Knowledge, Skills and Abilities

Individuals must possess the knowledge, as well as the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Experience in the policies and procedures of a multi-provider dental practice, preferably within a dental school environment.

Dental services billing experience with knowledge of billing for Denti-Cal & private insurance companies.

Experience in working in an electronic health record and electronic billing.

Must have working knowledge of the laws governing billing and collections efforts.

Excellent verbal and written communication skills. Must be able to effectively interact with health care professionals, students and patients. Bilingual ability helpful.

Experience with computers, Microsoft office, printers, calculator, fax machine, copy machine operation, and telephone operation.

Required Qualifications

Education:
Associate of Arts degree and/or combined experience/education as substitute for minimum education.

Experience:
A minimum of 3-5 years administrative/clerical or equivalent experience and experience working in a healthcare clinic

Must have a valid Driver's License

Must maintain a Motor Vehicle Report (MVR) that satisfies the requirements of the WesternU Vehicle Use Policy

List comments regarding work hours

A varied start and end time may be required. Work consistent hours M-F 8am-5pm. Some weekends and evenings may be required. Overtime may be required.

Travel to CDM clinical sites which included but are not limited to Pomona, El Monte, and Rancho Mirage may be required.

Posting Date 04/17/2024 Close Date Open Until Filled Yes Special Instructions to Applicants

Essential Job Duties

Job Duties

Serves as resource to students, faculty and staff in the resolution of moderate to complex problems or issues. Organizes and expedites flow of work through the clinic and initiates followup action as needed
Percentage Of Time
15
Job Duties
Manages new patient intake and patient checkin.
Percentage Of Time
25
Job Duties
Answers the telephone for CDM clinics and assists patients as needed.
Percentage Of Time
25
Job Duties
Works in conjunction with Patient Care Coordinators/Patient Care Schedulers and dental students to schedule and confirm patient care appointments for dental students
Percentage Of Time
10
Job Duties
Reviews patient accounts to ensure accuracy and completeness of claims billing for maximum reimbursement
Percentage Of Time
10
Job Duties
Bills dental insurance claims and reviews Explanation of Benefits from thirdparty payers to determine if payment was made correctly, and if denials can be rebilled. Analyzes and maintains billing reports to ensure timely submission of claims. Identifies problem accounts requiring further work. Provides information to insurance carriers or patients regarding patient accounts. Assists patients with billing problems. Notifies Patient Care Coordinator of ongoing billing problems
Percentage Of Time
10
Job Duties
Other duties as assigned. This is not intended to be an exhaustive list of all responsibilities and duties for this position. The College of Dental Medicine reserves the right to add or change duties at any time
Percentage Of Time
5
Physical Demands:
Physical Demands
Do the essential functions of this job require lifting?
Yes
If yes, list maximum weight and durationWhile performing the duties of this job, the employee is frequently required to use hands to operate a PC in the performance of job duties and talk or hear. The employee is regularly required to sit, and reach with hands and arms, and occasionally required to stand, walk, stoop, and smell. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception and the ability to focus.
While performing the duties of this job, the employee is frequently required to use hands, reach with hands and arms, and stoop, sit and operate a motor vehicle. The employee is occasionally required to stand and walk. The employee must infrequently lift and/or move up to (xx) pounds with assistance. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth vision, and ability to adjust focus, and adequate vision to allow for the safe operation of a motor vehicle.
Must have a valid driver's license
Must maintain Motor Vehicle Report (MVR) that satisfies the requirements of the WesternU Vehicle Use Policy.