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    Intake Specialist - Atlanta, United States - The Edwards Law Group

    The Edwards Law Group
    The Edwards Law Group Atlanta, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team You'll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We'll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today

    Compensation:

    $30,000 - $40,000 per year

    Responsibilities:
    • Manage attorney schedules, including prospective client consultations, to foster caseload growth
    • Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
    • Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
    • Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
    • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
    Qualifications:
    • Firm knowledge of spreadsheet and data management, as well as computer skills
    • High school diploma or equivalent required; Bachelor's degree preferred
    • Full familiarity with the Microsoft Office suite, with advanced Excel proficiency
    • Previous customer service or sales experience preferred
    • CRM and case management software experience a plus
    About Company

    We are a fast-growing boutique FAMILY LAW firm in Atlanta with three attorneys, seven committed and dedicated support staff, and more on the way Most of us work IN PERSON at the office. Our firm is a female-led, minority, woman-owned, LGBTQIA+ law firm​ with clear values. We are candid. We want and help our staff to grow, personally and professionally. We are genuine and open-minded with our staff; we hope for growth, both professionally and personally. Our mission is to instill accountability and create opportunity. We are accountable: to ourselves, each other, and our clients. We talk about our feelings. We don't let fear stop us. We are unstoppable. We may appear to be a band of misfits to the outside world but inside we gel. We bring to our clients what we give ourselves - which is everything- compassion, but steel. We don't let traumas of the past stop our future selves from achieving GOALS. We are ALWAYS striving for excellence.

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