Server Assistant - Newport Beach, United States - Irvine Company

Description

Position Summary:

Location: Coliseum Pool & Grill

The Busperson is responsible for offering guests an enjoyable dining experience reflecting the high customer service standards of The Resort. The Busperson assists food servers with guest orders and ensures all restaurant tables are presentable with clean china, glassware, silverware and linen. They must be able to anticipate guests' needs and provide service before being asked. A Busperson must maintain a professional appearance and friendly attitude toward guests, other employees and management staff.

Job Duties:

• Ensure an adequate supply of linen, china, silver, glassware and other food and beverage items.
• Ensure all guest areas are clear with no obstacles in walking paths.
• Anticipate guests' needs by refilling water glasses, bread and butter and other complimentary items before being asked.
• Provide quick assistance to any accidents, spills or other mishaps in the restaurant.
• Clear and reset tables with the proper number of guests in a timely and unobtrusive manner.
• Be familiar with resort facilities and amenities and be able to provide information when requested.
• Follow all standard food handling, sanitation and health department guidelines and maintain current health department certifications.
• Complete opening and closing sidework as assigned and have all tables set according to established standards.
• Recognize and address any problems resulting from guest complaints, intoxication or disruptive behavior.
• Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and/or equipment and any accidents.
• Follow all procedures when responding to any hotel emergency or safety situation.

Minimum Qualifications / Other Expectations:

Experience:

• Minimum one (1) year experience working in food service, preferably in a hotel/resort environment.

Knowledge, Skills and Abilities:

• Ability to communicate effectively.
• Strong attention to detail and the ability to handle multiple tasks.
• Excellent communication skills.
• Ability to work with management staff and other exmployees in a professional manner.

Certificates and Licenses:

• Possess current health department certifications required to work in a restaurant.
• Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day.

Compensation:

Base Pay Start Rate: $16.00
This position may receive gratuities or may participate in a tip pool.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:
The Resort at Pelican Hill is one of the world's finest Five-Star, Five-Diamond destinations offering unparalleled service and luxury.

Perched upon 504 acres of unrivaled coastal beauty, The Resort at Pelican Hill is a world unto itself with seven exceptional dining options, 36 holes of world-class golf and the #1 Spa in California.

Our employee community is comprised of hard-working, dedicated hospitality professionals who create memorable experiences that stay with guests long after they've left. It's an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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