Employee 1st Level Support - Tyrone, OK, United States - Redwood Ventures

Redwood Ventures
Redwood Ventures
Verified Company
Tyrone, OK, United States

4 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Our expertise and years of experience will benefit you, as we have been one of the top addresses for recruitment and skilled worker placement in the Düsseldorf area for almost 20 years.

Check us out on Kununu
For our client, a medium-sized IT service provider in the heart of Düsseldorf, we are looking for a full-time employee for the purpose of permanent employment:

1st Level Support Staff (m/f/d)

Your future responsibilities:


  • You will be the first point of contact for IT issues for our corporate clients and handle them via ticket system.
  • You will operate with Windows remotely on the respective hardware and solve minor problems on your own.

What sets you apart:


  • You enjoy communicating you are able to listen and understand the essentials, as well as ask targeted questions to get a diagnosis.
  • We also give newcomers a chance
  • More importantly, we are looking for someone with an IT affinity or experience in the IT field who enjoys using it to help others.
  • English skills beyond basic school level are highly desirable.
  • A pleasant telephone voice and a touch of appropriate humor combined with empathy for others complete your profile.

Your professional future:


  • Our intensive training program also provides a perfect entry into the IT field for newcomers with a tech affinity from the call center sector.
  • The approximately 3week training phase takes place in our offices in Düsseldorf, after which you will switch to working from home. The modern
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