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    senior client advisor - Los Angeles, United States - LVMH

    LVMH
    LVMH Los Angeles, United States

    1 week ago

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    Description
    Poste

    Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision.

    CELINE's ambition is to be one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.
    YOUR WORK ENVIRONMENT

    As a Senior Client Advisor, this position is an ambassador of the brand, ensuring that every Client is treated according to the CELINE standards. Senior Client Advisors strive to get to know your clients and their every need, and to guide them across all categories of the brand.

    This position will be a role model to the team and will proactively support store management in establishing a client-centric mentality.
    YOUR IMPACT:
    • Achieve individual and team objectives, be accountable for sales results, and support the team in their sales
    • Welcome every Client and enhance their experience, advise Clients across the brand and all product categories
    • Demonstrate sales leadership and advanced clienteling skills, using the different tools available to develop existing and recruit new Clients and build long term Client relationships
    • Develop the highest standards of brand and product knowledge
    • Perform as a team-player, participate in all activities contributing to the overall objectives of the store
    • Respect CELINE brand standards in terms of grooming and behavior
    • Assist Management in daily operations: floor management, stock operations, and opening/closing duties
    • Support the Store Manager in developing the team through mentoring and/or buddy system as well as the integration of newcomers
    • Demonstrate a detailed understanding of the company's policies and provide support to other Client Advisors when needed
    • Depending on specific store needs, additional responsibilities could include stock and store operations, visual merchandising, after-sales
    KEYS FOR SUCCESS
    Education:
    • Business School. University or "equivalent experience"
    • Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
    • Computer literate; learn and use various software packages
    Competencies:
    • Action oriented; results driven
    • Strong client service orientation
    • Social perceptiveness
    • Problem-solver
    • Strong verbal and written communication skills
    • Passion for luxury product with an appreciation for design
    • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays
    Languages: Foreign Languages a plus
    Workplace Address: 9570 Wilshire Blvd SPACE 104, Beverly Hills, CA 90212
    OTHER INFORMATION

    Potential starting date: Month year or as soon as possible
    OUR COMMITMENT

    CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

    We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

    CELINE recruits and recognizes all types of talent and singularities

    OUR COMMITMENT

    CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

    We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

    CELINE recruits and recognizes all types of talent and singularities.

    The compensation for this position ranges from $22 - $29 hourly. The rate of pay offered will be dependent upon candidate's relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.
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