- Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
- Greets customers in a timely, friendly manner and obtains vehicle information.
- Writes up customer's vehicle problems accurately and clearly on repair order.
- Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
- Refers to service history, inspects vehicle, and recommends additional needed service.
- Advised customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
- Provides a complete and accurate written cost estimate for labor and parts.
- Establishes "promised time".
- Obtains customer's signature on repair order and provides customer with a copy.
- Establishes customer's method of payment. Obtains credit approval, if necessary.
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimated or promised time, explains the cost and time requirements in detail, and gets proper authorizations before any additional repairs are performed.
- Reviews repair orders to ensure that work is complete and additional work and authorization is noted. Closes repair order as appropriate.
- Ensures that vehicles are parked in an assigned area. Makes sure they are locked and all keys are marked and put away correctly.
- Keeps service department forms, menus and pricing guides up-to-date.
- Explains completed work and all charges to customers.
-
Service Advisor
3 days ago
Primoris Services Corporation Ashland, United States Full time**POWER DELIVERY IS ON POINT IN 2024** · With over 70 years of operating experience, **Primoris Power Delivery** services include engineering and design, installation and maintenance, material and equipment procurement, repair of electrical transmission, distribution, substation, ...
-
Service Advisor
11 hours ago
Kenworth of Ashland Ashland, United StatesJob Description · Job DescriptionJOB SUMMARY: · The primary responsibility of Service Writer is to assist the Service Department Manager in the supervision and the day-to-day operations of the Service Department. REPORTING RELATIONSHIPS The Service Writer reports directly to the ...
-
Military & Family Readiness Specialist (Title 5)
8 hours ago
US Army National Guard Units Ashland, United States**Duties**: · **As a Military & Family Readiness Specialist (Title 5), GS , you will perform the below duties**: · 1. Serve as fully independent advisor within geographical area of responsibility in accomplishing all objectives of the Soldier & Family Readiness Program (SFRP) for ...
-
Care consultant
1 week ago
Aurora Ventures Ashland, United StatesFor our care Diakonie stations in the regions of Kiel, Neumünster and Kaltenkirchen , we are looking for a Care Advisor (m/f/d) to start as soon as possible. · Care advisors ensure an improvement in the care situation of those in need and provide comprehensive advice to relieve f ...
-
Nexus Dynamics Ashland, United StatesAbout FR Leonidas Beratung GmbH: · Leonidas Beratung stands for many years of experience in the fields of reporting and risk management in the banking sector. We combine technical expertise with know-how and put our knowledge at the service of our clients. · What do we offer? · T ...
-
Service Advisor
1 week ago
Love's Travel Stops & Country Stores Newton, United StatesReq ID: Address: 1760 Southfork Dr Newton, NC, 28658 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% match up to 5% - Medical/ Dental/ Vision Insurance after 30-days - Competitive Pay - Career Development - Quarterly Bonus Prog Service Advisor, Customer Service, Adv ...
-
Service Advisor
4 days ago
Coleman Equipment Smithville, United StatesJob Description · Job DescriptionThe Service Advisor will: · Assist customers at the counter and on the phone with technical questions while keeping in mind the other priorities of the department · Develop and maintain strong customer relationships, always communicating with all ...
-
Customer Service Advisor
1 week ago
LIXIL Corporation Mansfield, United StatesThe Customer Service Advisor is influential in supporting our business as we strive to make every consumer experience with us outstanding. At LIXIL Americas, we embrace every interaction as an opportunity to leave a positive and lasting brand impress Service Advisor, Customer Ser ...
-
customer service advisor
1 week ago
American Standard Companies Inc. Mansfield, OH, United StatesAbout Us · LIXIL makes pioneering water and housing products that make better homes a reality for everyone, everywhere. A better home is made up of surprisingly simple things - showers and faucets to experience water in new ways; kitchens that unleash creativity; toilets that pro ...
-
Customer Service Advisor
3 days ago
American Standard Mansfield, United StatesAbout Us: · LIXIL makes pioneering water and housing products that make better homes a reality for everyone, everywhere. A better home is made up of surprisingly simple things showers and faucets to experience water in new ways; kitchens that unleash creativity; toilets that pro ...
-
Customer Service Advisor
5 days ago
LIXIL Mansfield, United StatesAbout Us · LIXIL makes pioneering water and housing products that make better homes a reality for everyone, everywhere. A better home is made up of surprisingly simple things – showers and faucets to experience water in new ways; kitchens that unleash creativity; toilets that pr ...
-
Sharpnack Chevrolet Buick Ford Willard, United States· 1330 S Conwell Ave., Willard, OH 44890 · AUTOMOTIVE SERVICE ADVISOR · Experience Preferred · Competitive Pay Plan + Great Benefits Salary plus Commission · Ford Experience Preferred · Walk-in Applicants are Welcome · Sharpnack Ford needs to hire a Service Advisor for their bu ...
-
Banking Advisor
6 days ago
FirstRand Bellville, United StatesJob Description · To assist in proactively managing a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a p ...
-
Automotive Technician
4 days ago
Figueroa and Sons Inc Vineyard Haven, United StatesJob Description · Job DescriptionBenefits/PerksHousing · Competitive Compensation · 401k · Health Insurance · Use of Facility · Vacation Days · Sick Days · Holidays · Signing Bonus · Commuter Costs · Job Summary · We are seeking a highly skilled and experienced Automotive Technic ...
-
Product Support Engineer
6 days ago
Pentair Management Company Ashland, United StatesJob Description: At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life's essential resources for happier, healthier lives. From our resident ...
-
Speech Language Pathology Job Available
1 day ago
Soliant Ashland, United StatesMinimum 1+ years speech therapy experience required. · We are actively seeking experienced Speech Language Pathologists for a full-time contract role in a school-based setting in Ashland, WI. We are currently conducting open interviews for this position. · Requirements: · Valid W ...
-
Product Support Engineer
4 days ago
Pentair Ashland, United StatesJob Description: · At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life's essential resources for happier, healthier lives. From our resid ...
-
State Inspector
8 hours ago
Figueroa and Sons Inc Vineyard Haven, United StatesJob Description · Job DescriptionBenefits/PerksFlexible work schedule · Paid time off · Shop use · Job Summary · We are seeking a certified Massachusetts State Inspector to join our team. In this role, you will be responsible for conducting thorough and accurate inspections of ve ...
-
Mechanic
11 hours ago
Figueroa and Sons Inc Vineyard Haven, United StatesJob Description · Job DescriptionBenefits/PerksCareers Advancement Opportunities · Housing · Competitive Compensation · 401k · Health Insurance · Vacations · Sick days · Uniforms · Training · Facility Use · Job SummaryWe are looking for an enthusiastic and motivated Entry-Level A ...
-
Lock And Security Specialist
15 hours ago
Justice, Bureau of Prisons/Federal Prison System Ashland, United StatesSummary · Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. · Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and securit ...
Service Advisor - Ashland, United States - Bill Cole Automall of Ashland
Description
Job Description
Job DescriptionService Advisor
Bill Cole is looking for a highly skilled and experienced Service Advisor. Applicants must have a proven track record with extensive experience with customer satisfaction and educating customers on needed service. Candidates should have experience working with and growing service sales volume and customer satisfaction. This position requires strong motivational and leadership skills and a desire to grow within our organization. Pay will include a base salary and commission with excellent benefits.
Purpose: Sells and schedules needed service work in the Service Department.
Essential Duties include the following.
