Group Sales Coordinator - Washington, United States - The Darcy

The Darcy

Verified Company

Washington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

College Degree or equivalent experience

Previous Hotel Experience is desirable
Ability to read, write and speak English, using excellent grammar and communication skills
Pleasant and professional demeanor
Ability to effectively communicate with guests and staff in a friendly and positive manner
Proficient in Microsoft Word, Excel and PowerPoint
Ability to multitask and to be proactive
Attention to detail is a must
Knowledge of Delphi and Opera is a plus

Requirements:

To support the daytoday activities of the Sales Department and provide immediate support to the Group Sales Team
Answer phones to qualify inbound calls and leads
Answer phones and take correct messages in a businesslike manner
Prepare proposals with accuracy and in a timely manner
Respond to leads via Starcite, Meeting Broker and direct to client
Proactively manage showroom preparation for site inspections
Proactively manage shipping of all collateral and gifts for sales trips
Effectively manage daily calendar appointments to assist sales team in site inspections, entertainment and other sales functions as required
Prepare and process expense reports
Prepare Group Contracts proformas in a timely and accurate manner
Draft and execute sales collateral and client / prospect presentations via Microsoft Word, Excel, and PowerPoint
Thorough working knowledge of Delphi : to include creating/updating accounts or contacts within an account, create new group bookings, revise existing group bookings, merge group contracts and adjust clauses as necessary, create GRC reports as requested
Working knowledge of Opera is a plus: to include search for specific future or past reservations, preparation of daily arrivals report, add profile information as needed, knowledge of special codes and amenities, access, analyze and print folios for past guests, check rate offerings for specific rate codes, and other Opera functions as they become necessary
Liaise with other departments in a professional manner to ensure client's needs are met
Prepare group turnover files and tracking/collecting of deposits
Other administrative tasks as requested